2HEY!Petersen, James C. 2007.
Why don¶t we listen better? Communicating and connecting inrelationships.
Tigard, OR: Petersen Publications³To every one of you who wants deeper connections with people, to get along better withthem, and to do what you can to enrich their lives. To those of you who listened to me with achallenging acceptance. It touched me, grew me, and held me together. To all of you who let mein on your lives ± your struggles, your failures, and your successes«And for all of you: May younot only listen to those around you, but hear them in a way that encourages creativity,collaboration, and growth. May your footprints always lead others on paths of love and justice´(v).In Dr. Petersen¶s dedication, he communicates his desired outcome of all those who readWhy Don¶t We Listen Better (2007). Good, healthy, communication skills is the key in trying toconnect and relate with people. More a manual than a book it is ³designed to be read in shortsections«you can revisit pieces you want to focus on´ (8). The book is also a journey of self-discovery. After many years of using communication techniques, Peterson still revisits thematerial to ³rethink´ (8) how he relates to others.The concept of how communication evolves is represented by three centers of our body,our brain, our heart and our stomach. Each represents a part of the communication process whereour words are visible and discerned by the listener. The brain is the thought area of our speech. Itis where we formulate what words we use and how we use them. The stomach is our emotionalarea. What emotions are we trying to communicate? The heart is where it all is put together andwe speak. A balanced communicator can take thoughts and emotions and meld them into helpful productive communication. A disproportionate blend of either too much brain or too much