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PC Miracles Connection
PC MIRACLES, INC.
Issue 38March 2010
Think JustBacking Up YourData Is Enough?
Find Out Why It’s
NOT On Page 1
What’s
Inside
“The Shocking Misunderstanding
Most Business Owners Have
 About Their Backup System”
 
Are You PayingToo Much ForTHIS EverydayProduct?
Secrets To Saving $On Page 3
Useful Freebies
Page 3
Unless you’ve been living under a
rock, you know you should bebacking up your computers and
server. But here’s something youprobably DON’T know that will come
back and bite you:
simply having abackup of your data is NOTENOUGH to guarantee you could beback up and running fast in theevent of a disaster
.Having a data backup merelymeans that you have a
copy 
of your
company’s data stored somewhere; it
does NOT mean you have a way toinstantly restore your network back tonormal.For example, if your networkcrashed because of a hardwarefailure, your entire company is down,period. No e-mail, printing, accessingthe database, customer records, andmore. Until whatever caused theproblem can be fixed (which mightinvolve ordering replacement parts),your business is closed.
So You Reach For Your BackupOnly To Discover...
 Your information is there, but without a server, you have nowhere toload that information, and no way toaccess it. On top of that, a backup onlyholds your data, not your operatingsystem, settings, or softwareapplications. So even if you can load
the data, you can’t actually use it
 without re-loading all the softwareapplications
 — 
no small feat. Even IFyou have all the software disks and
key codes (most people don’t), it
could still take days
 — 
possibly weeks
 — 
to rebuild, and the costs canrun into the thousands.
That’s Not The Half Of It
 
The three most common causes of server downtime are hardwarefailure, software corruption andhuman error. But nearly 20% of businesses suffer damaging downtimefrom fire, flood, theft, or other naturaldisasters, and 44% of them neverrecover
 —and that’s mostly becausethey didn’t have a disaster recovery
plan in place. A disaster recovery plan coversmore than just backup. It maps outhow to get your business restored andrunning again in every possiblescenario. For example, if anothercompany in your office building has afire, the police may quarantine yourbuilding preventing you from evenentering your office. Or if a majorstorm knocks out power, Internet or
the phone lines, you need a plan “B”
for servicing customers, taking ordersand keeping things rolling.
3 Crucial ComponentsTo A Disaster Recovery Plan
1. Have One!
 As the old adage
 Who Else WantsTo Win A FREEPrize???
Full Story On Page 4
Continued on the next page...
What’s So Funny
About Bad Luck?
Find Out On Page 3
 
Page 2PC Miracles
Did You Know?
 Recently a customer told me that they had talked to 'someone' but didn't know who it was but it was someone inour office who they had never spoken to before. That's very possible and let us explain why. For over a year,PC Miracles, in conjunction with Baker College has provided internships to Baker College students who are close to earning their degree in several different IT degrees.PC Miracles provides them with hands-on experience in their chosen field of study. Weall know that classroom study is a far cry from actual real life situations. Dan workswith these young people to give them experience in dealing with a broad range of issues they may face in the future from dealing with the latest virus removal tools onresidential computers to working on business networks and servers. PC Miracles isproud to have been chosen to help educate the next generation of IT technicians.
 
goes, “If you fail to plan, then you plan tofail.” When it comes to disaster recovery,
nothing could be more accurate.If something happens to your office, willyour employees be able to work from home?Do you have an alternate plan for yourphones? Where would you temporarily set upshop? How quickly could you get technologyequipment you need to function likecomputers, scanners, or printers? How willyou access the Internet? Make a point todocument the answers to these questions.
2. Onsite Server “Virtualization.”
In adowntime situation, virtualization is basically
a business owner’s lifeline to his business.
Once only available to big businesses withdeep pockets, this now affordabletechnology can literally get you back up andrunning just as you were before thedisaster... in as little as 24 hours. If the
disaster doesn’t take out your whole office,
 virtualization can have you back in business
the same day. Here’s how it works. A second
server makes exact copies of everything onyour server
 — 
operating system, softwareapplications and data
 — 
every 60 minutes.This server replica, also known as an
“image,” can take over if your main server
fails or gets corrupted. No need to re-loadsoftware, reconfigure your network, or re-load your data. In as little as 1 hour, everyonein your company can get back to work, just asthey were before the downtime. Comparethis to the days or WEEKS it could take without virtualization; the productivity andmoney savings is staggering. Side Note: If you are still using old tape backups, youNEED to throw them away and virtualize yourserver with an offsite backup!
3. Offsite Image of Your Server
. Fire,flood, theft, natural disasters, or even faultyoffice sprinkler systems can physicallydamage your office equipment, includingyour server and your backup system.Head this off by having an exact copy (an
image) of your server’s operating system,
settings, programs, and data sent daily to anoffsite location. Also make sure this imagecan be quickly loaded on to a server andshipped to you. With this in your plan, atornado could rip open your office anddestroy everything, yet you could be back upand running within a
few days.
Need Help In Writing Your Company’s
Disaster Recovery Plan?Call Today: 248-620-2201
 
Page 3
 A survey of over 2,500employees found nearly half of the group admitted to wasting 1-3
hours 
every day on the webdoing non-business relatedactivities. Pretty scary, huh? Just ONE employee in yourcompany spending ONE hoursurfing the web instead of doing what they should bedoing is impacting your bottomline. Plus, this idle surfing 
doesn’t just affect that one
employee; it could impact the whole team. If your Internet all
of a sudden slows to a halt…a
time-wasting employee may bethe cause. Watching a YouTube video,for example, can hog up yourbandwidth and slow your entire
company’s Internet speed way 
down, including e-mail andonline applications.
How To Find Out If  This Is Happening In Your Business
No business owner has time
to look over their employees’
shoulders every hour of every day...and if Internet usageabuse is going on, how do youstop it? Look to these two tipsfor help:1.
Determine Your Rules.
 Unless your admin placescompany job postings online,
you wouldn’t want to give her
the opportunity to job search
on your dime. So, you’d block 
career sites. Social media isanother example. Typically,
you’d block Twitter. But if you
use it for marketing, youremployees need access to it.2.
Get An Internet Filter.
Basically, a piece of hardwareis installed on your network and its job is to block any specific websites or categoriesof websites, like shopping sites.Some of these devices evenallow you to assign a hierarchy to your Internet speed,ensuring that your payrollsoftware gets all the Internetjuice before the NFL replay does.
FREE Internet Usage Audit (A $297 Value)
 As a way to introduce our
services in March, we’re
offering a FREE InternetUsage Audit that will reveal:
 What impact employee webbrowsing is having on yourInternet speed
How to stop any bad webbehaviors without being 
“Big Brother”
  To schedule your FREE AuditNOW, call us at :
248-620-2201
 Working WithPDF Documents
 Adobe Acrobat Reader is acommon, free download thatallows you to open, read, andmake comments on anyPortable Document Format(PDF) documents youreceive. But there are somelimitations.
1. It doesn’t allow editing
 
2. It won’t
convert 
yourdocuments to PDF.
For those functions, there’s Acrobat Pro. It creates PDF’s,
organizes them for easysearching, allows multiplepeople to simultaneouslymake comments and placesticky notes or highlights ona PDF, and can passwordprotect it so only a select fewcan edit the actual document.
Don’t need all the bells
and whistles? Nitro PDF(www.nitropdf.com) will editPDF documents and costsabout $100. Or, for FREE,you can download PDFRedirect (www.exp-systems.com) to create
PDF’s. The downside of 
FREE? No security orcollaboration features.
Lucky Laughter
“Depend on the 
rabbit's foot if you will,but remember it didn't work 
for the rabbit.” 
R.E. Shay 
 
 There’s A Good Chance Over
HALF Your Employees Are Wasting3 Hours A Day On THIS...

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