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Chapter Sixteen
Professional SmallBusinessManagement
 
Copyright © Houghton Mifflin Company. All rights reserved.16±2
Learning Objectives
D
escribe the functions and activitiesinvolved in managing a small business
Exp
lain the stages of small businessgrowth and their consequences for managing your business
D
iscuss the significance of em
p
loyeeleadershi
p
and motivation to smallbusiness
 
Copyright © Houghton Mifflin Company. All rights reserved.16±3
Learning Objectives
(continued)
App
ly the foundations of Total QualityManagement to running a smallbusiness
D
iscuss the s
p
ecial managementresources of time and stressmanagement
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