personnel will provide training to end users through a series of group training sessions,through regular email bulletins reminding users about common security threats, andthrough an as needed basis via the helpdesk incident reporting system.C.
An appropriate type of response should be designed for thevarying degrees of infection frequency, the role of the infected host in relation tobusiness continuity, and the risk of replication. To meet these goals the detailed chartbelow will help computer personnel identify the correct response type.
Critical Nature of Host: Risk of replication: Response Type:
<1-2% Low Low 1<1-2% Low High 2<1-2% High Low 2<1-2% High High
2%+ Low Low 22%+ Low High 22%+ High Low
2%+ High High
The following classified response types provide procedural details to respond to malwareoutbreaks and will be used by the appropriate computer personnel to address infections:
Response Type 1
: Helpdesk personnel will contact a representative in the network teamto disable network access to the infected host to prevent the opportunity of the malware