Journal of Yasar University,2(5), 477-487
RELATIONSHIP BETWEEN EMPLOYEE TURNOVER AND THE LOCATION OFHOTELS: THE CASE OF KU
ADASI AND IZMIR IN TURKEYAssoc. Prof .Cengiz DEM
, Assist. Prof .Ülker ÇOLAKO
, Assist. BerrinGÜZEL
Turnover rates and reasons vary significantly within and without organizations.Employee turnover in the hospitality industry often averages as much as 200% to 300% per year. Statistically speaking, this means that the entire staff of a hospitality operation turns over two to three times per year (Woods,1997: 141). Hotel industry is a labor-intensive industry,and labor costs on goods and services produced are very high. It means that labor expenseshave an important share on total expenses (almost 40%). In order to serve quality goods andservices with a reasonable price, and compete with their competitors, hotel administrationsmust control the labor expenses and satisfy their employees, and decrease undesired employeeturnover. This study discusses the importance of employee turnover for hotel administrationsand determines the reasons, differences and relationships between employee turnover and thelocation of hotels.
The location of hotels, employee turnover, reasons, seasonal and permanent hotels.IntroductionEmployee turnover, “is a ratio of the number of workers leaving an organization in aspecific period of time to the number of workers still working within an organization for anyreason” (Walker,1992:119). According to Erdo
an,1992:2), employee turnover “is thechanges in the number of workers as a result of resignation, leave, discharge and recruitment.
(Corresponding Author) Ege University Faculty of Economics and Administrative Sciences Department of Business Administration E-mail:firstname.lastname@example.org
Adnan Menderes University