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Total Quality Management

Total Quality Management

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Published by goyalsahil_india
this is the presentation on total quality management.
this is the presentation on total quality management.

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Categories:Types, Business/Law
Published by: goyalsahil_india on Mar 30, 2010
Copyright:Attribution Non-commercial

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08/05/2013

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Total Quality Management 
Presented By:-Honey Agarwal, Onkar Nath,Raghvendra, Ritu Rani,Sahil Goyal, Shashikant
 
Why TQM?Why TQM?
Ford Motor Company had operating lossesof $3.3 billion between 1980 and 1982.Xerox market share dropped from 93% in1971 to 40% in 1981. Attention to quality was seen as a way tocombat the competition.
 
Total Quality ManagementTotal Quality Management
Total -made up of the wholeQuality -degree of excellence a product or service providesManagement -act, art or manner of planning, controlling, directing,«.
T
herefore,
TQM
is the art of managing
T
herefore,
TQM
is the art of managingthe whole to achieve excellencethe whole to achieve excellence
.

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