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Chapter 4, Strategic Quality Planning TQM_Revised

Chapter 4, Strategic Quality Planning TQM_Revised

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Published by Rameez Ramzan Ali

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Published by: Rameez Ramzan Ali on Apr 03, 2010
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04/13/2013

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Chapter 4:Strategic Quality Planning
 
D
efine the term strategy?
1.
The science and art of using all the forces of a nation toexecute approved plans as effectively as possible duringpeace or war. The science and art of military command asapplied to the overall planning and conduct of large-scalecombat operations.
2.
 A plan of action resulting from strategy or intended toaccomplish a specific goal.
3.
The art or skill of using stratagems inendeavors such as politics and business
 
Strategy and Quality Planning
Many organizations are finding thatstrategic quality plans and businessplans are inseparable.
In order to understand the StrategicPlanning, we need to understand qualitystatements of an organization.

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