1.2 STATEMENT OF PROBLEM
Attitudes are evaluating statements either favorable or unfavorable concerning therespondents. They reflect how one feels about something they work for, but the reasonunderlying the response are probably complex. In order to understand attitudes, we needto consider their fundamental propertiesBecause of work load to the staffs in Head Office, they are showing less interest to participate in QC activities. Hence collecting the information about Quality Circle, fromthe Head Office- staffs was much complicated.Collection of information from few employees was problematical, due to the lack of Understanding and lack of knowledge about Quality Circle. The first major practitioner knowledge gap we will address is the causes of employee attitudes.
1.3 COMPANY PROFILE