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Final project

Final project

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Published by jeeva9894555852

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Published by: jeeva9894555852 on Apr 11, 2010
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12/16/2012

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1.INTRODUCTION
Quality circle is a management approach for an organization, centered on quality, basedon the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society.It actively has human capital embedded and not only stimulates commitment, integrity,work-life balance, passion,enjoyment at work andemployeeattitudes, but also stimulates individual and team learning in order to develop a motivated workforce and sustainable performance improvementandquality enhancementfor the organization. The sample size taken for this study is 95. The respondent’s details includes Labours,Technicians, Operators, Staff level employees, Managerial employees and others whowork in this Organization. The study has been conducted in AS-1, SHED-1, SHED-44and HEAD OFFICE which are all situated Madurai. The researcher used census surveywhere in the population elements are selected based on the particular units strengthentirely.
1
 
1.1 NEED OF THE STUDY 
The Quality Circle in
HI-TECH ARAI LTD
(
HTA
) running successfully. We need toidentify the attitude of QC members and Non-QC members of HTA. Even though theorganization maintain good Quality Circle, Some workers not yet joined. So that we needto identify the reasons for not joining them as a member of the Quality Circle in our organization
2
 
1.2 STATEMENT OF PROBLEM
Attitudes are evaluating statements either favorable or unfavorable concerning therespondents. They reflect how one feels about something they work for, but the reasonunderlying the response are probably complex. In order to understand attitudes, we needto consider their fundamental propertiesBecause of work load to the staffs in Head Office, they are showing less interest to participate in QC activities. Hence collecting the information about Quality Circle, fromthe Head Office- staffs was much complicated.Collection of information from few employees was problematical, due to the lack of Understanding and lack of knowledge about Quality Circle. The first major practitioner knowledge gap we will address is the causes of employee attitudes.
1.3 COMPANY PROFILE
3

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