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Yammer Communities FAQ

Yammer Communities FAQ

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Published by Yammer
Yammer Communities FAQ's
Yammer Communities FAQ's

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Published by: Yammer on Apr 20, 2010
Copyright:Attribution Non-commercial

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07/04/2010

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Yammer Communities FAQ
Contents
General InformationPrivacy & SecurityAdditional Product DetailsGlossary of Terms
 
Note:
Many of the admin controls mentioned in this FAQ are only available as part of Yammer
ʼ
spremium Silver & Gold packages
.
General Information
What are Yammer Communities?
Communities are separate Yammer networks that can be used for private B2B communication.You can create new Yammer networks to communicate with external parties, like customers,partners, contractors, and fans.
What
ʼ
s the difference between Communities and existing Yammer company networks?
Company networks are based on email domains. Only employees with a verified companyemail address can join. By contrast, anyone can be invited to join a Community, regardless oftheir email address. Communities are created from inside company networks, which are the“parent networks” of Communities.
What
ʼ
s the difference between Communities and Yammer groups?
Groups contain a subset of the members of a network; the group
ʼ
s messages appear withinthat network
ʼ
s feeds. A Community is a new network that can contain members from multiplecompanies. A Community
s data is completely separate from other networks and only visibleby its members.
Why should I create a Yammer Community? What can I use it for?
There are many use cases for private microblogging Communities. Here are a few of the mostcompelling ones:Companies can create secure B2B Communities to communicate with partners, customers,vendors, consultants and advisors.Global conglomerates can create Communities for subsidiaries and divisions to linktogether separate business units.
Yammer Inc. Page 1 of 9
 
Other organizations, such as industry associations, schools, clubs and conferences cancreate secure Communities to meet their communication needs.
How do I find Communities?
You can discover Communities via the Communities directory, which appears in the navigationbar of your company
ʼ
s Yammer network.This directory will only appear if your company
ʼ
s admin has enabled it. Additionally, yourcompany admin can control which Communities appear in this directory.
Who can see the list of Communities in my company
ʼ
s Community directory?
Provided that your company admin hasn
ʼ
t disabled this functionality, any member of yourcompany network can see the list of Communities in the directory.
Yammer Inc. Page 2 of 9
 
Can I join any Community listed in this directory?
It depends on how the Community is setup. If the Community admin has allowed anyone fromyour company to join without an invite, then you can join right away. Otherwise, you will needto request an invitation from the Community admin. You can do this right from the Communitydirectory page.
Can I create a Community and not have it appear in my company
ʼ
s Community directory?
Currently, the answer to this is no. Yammer may remove this restriction in the future.
How do I create a Yammer Community?
Provided that your company admin hasn
ʼ
t disabled this functionality, follow these steps:1.Log into Yammer2.Click the “Communities” link on the navigation bar3.Click the “Create Community” link on the Communities directory page
Who can I invite to a Yammer Community?
Anyone you like. Yammer Community membership is not restricted to specific email domains.Most people will choose to create Communities around specific B2B relationships, topics,projects or products and invite the appropriate people to them.
Who can create a Yammer Community?
Any member of a Yammer company network can create a Community - provided that theircompany
ʼ
s admin hasn
ʼ
t disabled this functionality.
What happens after I create a new Community?
You will be taken to a new, separate Yammer network. The name of your Community will alsoappear in the Networks drop-down menu (or toggle) in the top right corner of your screen.Finally, the new Community will appear in the Communities directory of the parent network.
How can I tell which Yammer network I'm currently viewing?
Yammer Inc. Page 3 of 9

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