CoreixLimited78-102The BroadwayStratfordLondonE15NG'BYPOSTFAX:0208344lll

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DearSirs,

SOLICITORS

ourRef:SL/I(Wi005556

CONFIRMATIONf1FFAX

99HoldenhurstoadBounemouthDorset H8 DYTel: 1 0241000DX:'l 8562 ournemouthbusi ess@elisjones.co.u

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Fax:01202414155

12Mav2008

RE:OUR CLIENT:NETTEXMEDIA.COM T/A REDSA\TEWeact onbehalfofNettexMedia.com Limited("Nettex")the owners and operators of theinternet shopping sitewww.redsave.com("Redsave").This letter is writtentoyouinyourcapacityas the host of the website www.hotukdeals.co.uk"HotUKDeals").Certain anonymouspersonshavepostedmaterials highly defamatory of our client in the forumpagesof the HotUKDealswebsite.Wehave written to the company andpersonresponsible orthe operation of the website but no reply hasbeenreceivedand the material continues to bepublishedon the website causingour client considerableconcem and(as yet)unquantifiabledamage.WehavethereforeinstructedspecialistCounsel to draftParticularsofClaimwhich weintend to serve his week. Theseare attached n draft form to this letter.Our clienthasno wish whatsoever to commenceproceedingsagainstyoubut is extremelyconcerned to take all stepswithin itspowertopreventthe disseminationof damaging falsepublicationsand is in any eventunder a duty to mitigate its damage.Pleaseunderstand hat thisletter constitutes ormal noticeof defamatorypublicationforthepurposesof the Defamation Act1996atd the common law. Tothis end, also attachedo thisletterare the reasonsinsummary)whythepublicationsof whichour client makes complaintarefalse.Please mmediately preventall access o thethreads complained of.Welook forwardto hearingfromyouas a matterof urgency.

Yours aithfully

ELLISJONES

OtherOffices:

302CharminsteroadBOURNEMOUTHH8 RUTel: 1 0225333

14aHaven oadCANFORDLIFFSH13 LPTel:0120209898Monmouthourt,outhamptonoadRINGWOODH24 HETel:014258484855HighStreetSWANAGEH19 2LTlel:01929 422233

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THE LAWS ItrY

www.ellisjones.co.uk

Partners:ohn rawford,rant sterhuizen,igel aylor,eter.Jones,eboraheask,ean\4cNally,aul aser,im harpley,igel mith, raig ells Associates:igel rthur,arla rown,anielleheal,lizabethilmour,iona eald,avid cWilliam,onnatevens,avid illiams Consultants:aul yer,effreyreeman,illianinford,.Janiceond,ichardlark Nonractising),arry llisNonractisinglREGUTATEDY HE OLICITORSEGULATIONUTHORITY

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INVESTORN PEOPLE

Particulars o.fEalsity Our client snot operating"scam"company r flny suchenterprisehich naolaesmakingmoney y deliberatelyisleadingts customers. urclientruns fl legitimate ndhighlysuccessful usiness. he ShoppingPassSubscriptionSeraice"theShoppingPass")s ahighlyeffectiae ny ofenablingour client to prouideconsumer oodsatheauilydiscountedprices.ustomersreat libertyeithernot to sign upfortheShoppingPass tallor tocancelt at any time, ncludingduring thefree30doyrial-periodwhichisgiuen to all new Redsaaeustomers ho agree o the website'serms t Conditions(whichare durable).t issimply ncorrect o state hat anycustomers"automatically"chargedmonthlysum whetherr not they cancel t a particularime and there s nobasisforthis allegation.It is acceptedhnt certainelementsf the Redsaae ebsite esignhaaenfactproaeddfficultforuery small numbersofits customerso understand ndour client hasunilaterallychanged arts ofthisdesign. tis emphnsisedhat ourclient has not beenordered o make hesehanges y TradingStandards r any other body; t issimplyrespondingo consumer oncerns.tis alsoemphasisedhat thecontractualermsandConditions y zuhichhe Shopping ass ystem perates aaebeen aerseeny TradingStandards aer he ast 1-5months f trading(Redsaaeeganperatingn theautumnof 2006). Assuch, the suggestion hat Redsaaes operatingoutside thelaw at all-irrespectioef inflammatoryanguage is simplyfalse.Moreoaer,he uast majority ofourclient'sustomerso notfindtheShopping ass t all misleading.IMilsthere oappear o be a aery uocalminority of customers ho-foraarying reasons ndwithoaryingdegreesfustificationhnae adacornplaint ith Redsaae,his must beseenntht context of 130,000successfulransactionsanda similarnumber of satisfiedcustomers)aer hepast6 months.Our client's ecord f customeratisfactions infactaerygood.Itis accepted y ourclient that therehnaebeenproblemstith theRedsaaeperationwhichffictall suchcompaniesfromtimeto time.thas n the pasthadconsiderableproblemswith suppliers,particularlyin relationtodigitalphotoframesandit wasespecially fficult as these roblemsame o light shortlybefore hristmas.We haae nfactissuedproceedingsgainst nesuppliernbehalf f our clientforbreachf contract.Similarly, n the ast Christmaseriod ome ustomers nereffictedbysignificant elaysin thedeliueryof the productsheyhadordered.lMile certainpostings n the messageboardsakehisaseaidcncehatour clientwasoperating"scam"coffipflny,nfactthiswasentirely due to problemswith Royal Mail(includingstrike action) whohsaeadmittedo the oss f oaer900customer arcels uringthe Chistmasshopping eriod.Of courseur client is liableo the consurner,o acertaindegree, s asupplierand wehaaeno desire o"silence"hosewho haaecomplaints f this type.Moreoaer,nternetmessageoards re theright placeforconsumerso considerheir rightsand aoice heir