Professional Documents
Culture Documents
3
Agenda
Enterprise Support
Windows Vista, Technician
Configuring
• Zachary Niemann
• MCT, MCSE, etc.
• President, Training Experts
• www.trainingexperts.net
• Portland, Oregon
5
General Tips – Getting
Registered
• Set a date
– Flips a mental switch
•No longer “someday”
•Forces study time and focus
– Make a study plan
•Hours per day
•Practice questions per day
General Tips - Studying
• Study Recommendations
– Real-world experience in field
– Hands-on experience in lab/virtual
machine
– Microsoft Official Curriculum (MOC) - ILT
– Online course (MODL)
– Microsoft E-learning
– Microsoft Press
– Practice Questions – MeasureUp or
SelfTest
– **Focus on New Features**
General Tips – Exam
Information
• Exam Objectives: http://
www.microsoft.com/learning/exams/70-620.mspx
• Passing score is approximately 700 or 70%
• 50-60 questions – VERY short questions
• Approximately 120-150 minutes
• Types of questions you’ll encounter
– Mostly multiple choice
– Active questions - drag and drop, hot area
• No penalty for guessing; partial credit for some
18
Types of installations
– Clean Install
• Wipe out OS on existing partition
• New partition
• Use Vista DVD
• If a clean install is done over an existing OS, the previous OS
folder is renamed to Windows.old
– "In-place" Upgrade Install
• Keeps all user applications, files, and settings
• Backup user data before upgrade
• XP SP2 or Vista
• Use Vista DVD
– Migration
• Clean install of Vista
• User settings copied from older machine
– USMT or WET
Upgrades to Vista
• Upgrade OS mapping
– XP Home -> all Vista versions
– XP Pro -> Business, Enterprise, Ultimate
– XP Media Center -> Home Premium, Ultimate
– XP Tablet PC -> Business, Enterprise, Ultimate
– All XP upgrade require SP2
– XP 64-bit cannot upgrade
– 2000 cannot upgrade to Vista
• 2000 SP3 can upgrade to XP first
– 2000 can only be migrated (covered later)
Upgrades to Vista (cont.)
• Windows.OLD
– If by intention or accident a "clean installation" is performed
on a partition with an existing OS, then the existing OS files
will be copied to Windows.old:
• Documents and Settings
• Program Files
• Windows
– You cannot boot to or restore the previous OS
• Windows Genuine Advantage website
– Validation tool
– If not sure copy of Windows is legitimate
• Not possible to "rollback" or revert to previous
version without doing a clean install
Migrating to Vista
Upgrade from Vista to Vista
edition.
• Hierarchy
– Home Basic, Home Premium, Business, Enterprise,
Ultimate
• Cannot downgrade versions
• All versions can upgrade to higher versions except:
– Home Premium can only be upgraded to Ultimate
• Can insert Vista DVD of higher version and choose
upgrade or
• Windows Anytime Upgrade Control Panel applet
Vista drivers
Troubleshoot Post-Installation
Settings
• Display problems
– Check minimum hardware requirements
– Control Panel, Appearance and Personalization, Adjust
display settings
• Check device manager for disabled devices
• Application Compatibility
– App shortcut properties
– Control Panel, Programs and Features, Programs
• "Use an older program with this version of Windows"
• Opens Program Compatibility Wizard
– Application Compatibility Toolkit 5.0
Windows Aero Interfaces
Start menu and Search
• No more expanding menus
• Integrated Search
– Both search and Run dialog box
• Search can be customized
– Control Panel, System and Maintenance, Indexing Options
– Select Indexing locations
– Select file extensions to index
– Rebuild Index
• Can revert back to classic menu
Parental controls
Parental Controls (cont.)
User Account Control
– All users run in standard user mode.
• Protects users from themselves when configuring Vista
• Mitigates the risk of undetected malware that has
infected the computer; can prevent installations or
privilege escalations
– How it works:
• The Windows Shield Icon visually tells you a UAC
prompt is coming.
• When standard user tries to do activity requiring
admin privilege, prompted for admin credentials
• Must have admin password to proceed
– Called Over the Shoulder Authentication, because
an admin could type in their password
– Elevation only good for single instance
• Application installs also prompt for UAC
User Account Control (cont.)
• Admin Approval Mode (default)
– Admins run as standard users
– When an administrative user tries to do admin activity,
"prompted for consent" (by default), not credentials
– When logging on, two token are generated - user token
and admin token
• User token is used unless a UAC prompt has been approved
User Account Control (cont.)
• Configure UAC settings
– UAC turned on in Control Panel, User Accounts
• Can turn off for all accounts, but highly discouraged
– UAC has 9 settings in Local Security Policy, Security
Options
• Can change "behavior of elevation prompt" for users and
admins
• Can disable "Admin Approval Mode"
– NOT recommended
• Can Control 9 settings with Group Policy
• Be sure to know all the ins and out of UAC for the
exam
Windows Defender
• Available as free download for XP installs verified
with WGA
• Spyware definitions
– Database updated regularly - 2AM default
– Can manually "check for updates"
• Scanning for spyware
– Manual scan
• Concerned about infection
• Quick scan - areas spyware most likely infects
• Full scan
• Custom scan - specific location
– Real-time scanning/protection
• Real-time monitoring agents
Windows Defender (cont.)
• Spyware removal options
– Ignore
– Remove
– Quarantine
– Always Allow
• Tools and Settings Menu
– Scanning schedule
– Default action behavior when spyware is found
– Microsoft Spynet
– Quarantined Items
• Can investigate safely; can Restore or Remove apps
– Allowed Items
Windows Defender (cont.)
• Software Explorer
– Start up Items
– Currently Running programs
– Network-connected programs
– Winsock service providers
• Command-line functionality
– MpCmdRun.exe
• History
• Managing WD in corporate environment
– Eight new GPO settings
• Can force client to use WSUS and/or Windows Update
Internet Explorer 7
• International Domain Names (IDN)
– Allows websites to use non-ASCII character sets
– Allows websites names to display their address using
characters in their own native language and character set
– Converts characters into "punycode"
• Tabs
– Tabbed Browsing
– Tab groups
• Can make homepage a tabbed group, so all tabs open up when
IE starts
– Quick Tabs
• Favorites Center
– Favorites
– History
Internet Explorer 7 (cont.)
• Favorites center - Feeds
– RSS feed - Really Simple Syndication feed
• Aka - syndicated content or web feed
• Subscribe to a feed to be automatically updated of new content
• "Turn on feed reading view" to view feeds
– Turn it off to view as XML
– Internet Options, Content Tab
– Printing enhancements
• Fit to page
• Turn headers and footers on or off
• Live margins (drag n drop)
• Print selected text, pictures
– Page Zoom - like magnifying glass
– Delete Browsing History
– Temporary Internet Files, Cookies, History, Form Data, Passwords
Internet Explorer 7 (cont.)
• Tools, Internet Options – Content Tab
– General Tab • Content Advisor
• Homepage • Certificates
• Browsing history settings • Autocomplete
• Search provider - live • Feeds
search box – Connections Tab - Internet
• Tab Settings connections
– Security Tab (zones) – Programs Tab - default
programs
• Internet/Intranet
• Manage Add-ons
• Trusted/Restricted Sites
– Advanced Tab
• Enable/Disable Protected
Mode here • Phishing Filter settings
– Privacy Tab • Restore Advanced
Settings or
• Cookie handling
• Reset all IE settings to
• Popup blocker
defaults
Phishing Filter
– Phishing scams frequently come from an email spoofed to
look like a legitimate banking website or paypal, asking the
user to verify account information
• Can be very authentic looking
• URLS in emails can be masked to look authentic, taking the user
to a fraudulent website
– PF protects in 3 ways:
• Compares addresses you visit against a list of sites reported as
legitimate
• Analyzes current webpage to look for traits common to phishing
sites
• With user consent, can check current website against MS
database of reported phishing sites
• Only 1+2 on by default
– Can turn off automatic website checking or turn off
completely
– Can report websites as phishing website
Manage add-ons
44
“Basic” Firewall Settings
• Advanced Tab
– For connection-specific rules
– ICMP treatment
– Logging
Firewall with "Advanced Security"
– Windows Firewall MMC snap-in
– General Properties
• To configure default firewall behavior in each profile
• Inbound/Outbound blocking turned on? If so, which rules
• ICMP
• Logging
– More detailed inbound/outbound rules and create your own
• Filter view
• Enable/Disable rules
• Restrict which users and computers are allowed through
• Protocol, Port, Program
• Scope - IP ranges
• Profiles - Public, Private, Domain
Firewall with Advanced Security
(cont.)
• Connection Security Rules (IPSec)
– Require authentication
– Require encryption
• Monitoring
– Firewall
– Connection Security (IPSec)
• Import/Export policy settings
• Netsh firewall or netsh advfirewall- command line
Windows Firewall Corporate
Control
• Much easier to control now
• GPO settings make it easier to
manage
• Laptops secure when leaving office
now
– Switch to Public/Private profile which you can
customize
Windows Security Center
• Keeps track of
– Automatic Updates Client
– Windows Firewall
– Windows Defender
– Anti-Virus client
• Notified if any of these is malfunctioning or
disabled
– "Change the way Security Center Alerts me"
• Notify, display icon in Notification area
• Don't notify, display icon
• Don't notify, don't display
Network and Sharing Center
• Network Location Type
– When first connect, Vista will guess your network location
type, can change at that point
– Three types
• Private (home/business)
– Allows your comp to discover other devices
– Your comp is discoverable
• Public
– Does not allow your comp to discover other devices
– Your comp is Undiscoverable
• Domain
– Type used to determine Firewall and Discovery settings
– System Tray icon once connected
– Customizable in Network and Sharing Center
Network and Sharing Center
NaSC Common Tasks
NaSC - Finding resources
– UNC still available of course
– Browse for resources
• Start Menu, Network
• NaSC, View Computers and Devices
– LLTD - Link Layer Topology Discovery
• New way to browse for computers on network
• Not like old broadcast based method
• Network Discovery must be enabled
– Allows your computer to find others
– Allows others to find you
• "LLTD Responder" also responds to requests from other (Vista)
machines
• LLTD can create "network map"
– Full summary of information LLTD has discovered
– Created via WMI queries
TCP/IP
DNS
• Network Bridging
– Disparate network medium types can be
“bridged” together to allow access across
• Like enabling a router
– For example, if you have a wired and
wireless connection and you want users
on the wired to get through you to the
wireless (or vice versa), you can “bridge”
the connections
Setup a new wireless network
• Ad hoc
• Infrastructure
– "Set up a wireless router or access point"
• To set up wireless clients:
– Manually enter info on each client or
– Save wireless settings to a USB flash drive
• Small utility program saved as well
– Insert USB flash drive, utility automatically runs
• Command line support via "netsh wlan"
• Group Policy can help control wireless
clients
Bluetooth
• Bluetooth
– Set passkey
– Set device to discoverable mode so Vista
can detect
Vista in a Domain
99
Next steps and related links
• Look for your follow up e-mail tomorrow
• Choose a date and register
• Review Zach’s presentation and study
using any resources that work for
you
• Zach Niemann: www.trainingexperts.net and zach@trainingexperts.net
• Register for an exam: http://www.prometric.com/Microsoft/default.htm
• Find the recording and PPT tomorrow on Trika’s blog: http://blogs.msdn.com/trika
• 70-620 prep guide http://www.microsoft.com/learning/exams/70-620.mspx
• Learning portal for special offers: microsoft.com/learning/windowsvista/
• Community resources & Cert 101:
microsoft.com/learning/community/default.mspx
• Regional Service Center: http://www.microsoft.com/learning/mcp/support
100
Appendix
• Recommended training and resources
• Vista exam roadmaps
• Differences between Vista exams 620-
624
Recommended resources
Learning Instructor- Microsoft Microsoft E- Practice
Plans led training Press learning Tests
Consolidated list Lecture & hands- • MCTS Self-Paced Training
Self-paced
Kit (Exam 70-620):
IdentifyConfiguring W
of resources that on in a classroom • Windows Vista Inside
reading,
Out videos, strengths and
can be used to setting; • Windows Vista Resource
and labs.
Kit Live or weaknesses with
prepare for experienced Offline player. full, practice
Exam 70-620 MCT to Examples (many exams like the
demonstrate and more): questions used
answer your • Course 3392: Working
in this
with Windows V
questions • Course 5355: Fundamentals
presentationof Windo
•Course 5115: • Course 5357: Fundamentals of Windo
Installing and
Configuring the
Vista OS
•Course 5116:
Configuring Vista
Mobile
Computing and
Applications
•Course 5118:
Maintaining and
Troubleshooting
Vista Computers
Find it all on:
http://www.microsoft.com/learning/exams/70-620.mspx 102
Recommended resources
Virtual labs Webcasts and Your Evaluation copy
podcasts community
• hands on with the • Internet access to • Newsgroups and Download a 30-day
product! download. forums: evaluation virtual hard
• On Technet: • On • http://forums.community.microsoft.com/en/CertG
drive (VHD) from the
http://technet.microsoft.com/en-us/bb539979.aspx
Technet.microsoft.c Microsoft Download
om • Study groups and Center at
• You need Javascipt • 60-90 minute user groups http://www.microsoft.com/d
enabled, IE 6.0 or recorded • http://www.microsoft.com/learning/community/de
. Running the VHD
higher, and an broadcasts requires a
ActiveX control virtualization product
installed; that supports the VHD
• 90 minutes format, such as
• Windows Vista test Microsoft Virtual PC.
drive: Virtual PC is a free
http://www.vistatestdrive.com/ultimate.aspx?btype=2 download that’s
available from
http://www.microsoft.com/w
.
103
Making sense of Vista exams
Numb
er
70-620 70-621 70-622 70-623 70-624
Title MCTS: Vista, Core Upgrading your MCITP: MCITP: Consumer MCTS,
2003 MCDST to Enterprise Support Technician Deploying
MCITP: Support Vista
Enterprise Technician (not
Support an upgrade test)
Technician
Notes • Consider this the • Consider these the new MCDST Imagine more “Best Deployment
“core” Vista exams Buy, CompUSA, Geek using Business
exam • More advanced questions than Squad” situations Desktop
• Necessary for 620 Many Bluetooth, IR, Deployment…
Server “2008 • Group Policy Wireless questions
MCSE”! Not really • TCP/IP questions including Windows Media Player
MCSE anymore – IPv6 11 - know it inside out!
MCTS and MCITP • Scripting questions •Copy protect
on Server 2008 files/DRM issues
•Share files with others
•Media
Center/Extender -
Xbox, Extender
Desktop Box
Mobile device issues
Peripheral support –
digital cameras,
printers, scanners,
faxes
104
Vista Roadmaps
• Exam 70-620 counts toward:
– MCITP: Enterprise Support Technician
– MCITP: Consumer Support Technician
– MCITP: Enterprise Administrator, Windows
Server 2008
105
Microsoft Windows Vista
Consumer Support
Technician
106
Upgrade Path for MCDSTs
Convenient upgrade paths for current credential holders:
Exams will focus on professional skills and technology not covered in current credential
paths
107
MCITP: Enterprise Administrator
Focus is on Windows Infrastructure design
70-640: TS: Windows
Windows Server Server 2008 Active Enterprise
2008 Active Directory, Configuring Administrator
Directory
Configuration
70-647: Pro: Windows Server
2008 Enterprise Administrator
70-642: TS: Windows Server
Windows Server
2008 Networking 2008 Network Infrastructure,
Infrastructure Configuring
Configuration