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Table Of Contents

The Road to Management
Building Trust and Confidence
Show Your Appreciation
Being an Active Listener
The New Manager’s Job and Pitfalls to Avoid
Dealing with Your Superiors
Choosing a Managerial Style of Your Own
Building Team Spirit
Hiring and Interviewing
Training Team Members
Managing Change: Dealing with Resistance
Disciplining the Employee
‘‘Oh My God! I Can’t Fire Anyone!’’
Having a Legal Awareness
The Human Resources Department
Is There Such a Thing as Motivation?
The Generation Gap
Writing Job Descriptions
Salary Administration
Having Emotional Intelligence
Developing a Positive Self-Image
Managing Your Own Time
Managing, Participating in, and Leading Meetings
Coping with Stress
Conclusion
Index
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amacom the first-time manager

amacom the first-time manager

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Published by search8819

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Published by: search8819 on May 02, 2010
Copyright:Attribution Non-commercial

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04/22/2013

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