From:

account-alert@amazon.com (account-alert@amazon.com)

To:

janeullah@yahoo.com;

Date:

Wed, January 13, 2010 5:59:11 AM

Cc:

investigation-dept@amazon.com;

Subject:

Account Closure: Please ReadGreetings from Amazon.com.Please take the time to read this message - it contains importantinformation about your Amazon.com account.At Amazon.com, we routinely perform reviews of orders and customer accounts to protect our customers. After careful review of your account, we believe it may have been accessed and used by athird-party to make purchases without your permission, but it appearsthey did not use your credit card to make these purchases. It seemsthat someone obtained your personal account and/or financialinformation elsewhere, and used it on Amazon.com to access your account.We have closed your account effective immediately because of this possible unauthorized account activity. If this recent accountactivity (change in signins) was authorized by you, please reply tothis message as soon as possible and we will reactivate your account.Otherwise, you will need to open a new account when you place futureorders with us. If you had previously purchased digital content, (Kindle books, MP3s, Videos, etc.) pleasereply to this message and we will help transfer these items to your new account.It is important to know that Amazon.com accounts can only be accessed by those who know personal, specific information about you and your account -- such as your email address, Amazon.com password, physicaladdress, credit card information, and other details. As mentionedabove, it appears someone obtained some of your personal accountand/or financial information elsewhere and used it on Amazon.com toaccess your account.While it is not clear how this happened in your case, we do know that personal account and financial information are often obtained by scamartists who send unsolicited email to unsuspecting users asking themto "update" their account information. The email usually contains alink to a website that is controlled by the thief asking the user tosubmit personal information including email address, password, creditcard number, and other relevant information. Once the information isobtained, the scam artist can then gain access to numerous onlineaccounts since many internet users frequently use the same user name,email address, password, and financial information at multiple websites.Please know that Amazon.com employees will *never* ask for your