MANAGEMENT

By
Ahmed Ullah
 OBJECTIVES
To familiarize the students with the concepts
of management

To Understand the Process of Management

To identify the levels of management

To understand the various management

skills
 Where We Are Today
Management

Class 1 Class 2 Class 3 Class 3 Class 4 Class 5 Class 6

Mgmt Ethics &

Basic Organi
Thoughts & Respons
Concepts Environment
-zing
-ibilities Planning Planning Planning
 MANAGEMENT- DEFINED
Management:
“is a process of designing and maintaining
an environment in which individuals work
together in groups to efficiently accomplish
selected aims".

“The Process of attaining organizational

Goals by effectively and efficiently planning,
organizing, leading and controlling the
organization’s human, physical, financial and
information resources”
 MANAGEMENT- DEFINED
These definitions when expanded have these
implications.

The functions of managers include planning, organizing,

staffing, leading and controlling.

These functions are essential to any kind of organization.

It applies to managers at all hierarchical levels.

The aim of managers is to increase productivity,

effectiveness and efficiency.

Management is thus a continuous effort aimed at shaping

an organization and contributing to its overall growth.
 MANAGER
Someone who carries out the
responsibilities of Management
process

Someone who participates in

Management process by planning,
organizing, leading or controlling the
organization resources
 ORGANIZATION
A group of two or more people who work
together in a structured setting to achieve
group Goals

Social setting, created by a group of people,

who work together for
Some purpose
Survival
Efficiency
 TYPES OF ORGANIZATIONS
For-profit Organizations:
Non-for-profit Organization:

Formal Organization
Non-formal Organization

Public sector Organization

Non-public Sector Organizations (Private)
 MANAGERIAL ROLES

Interpersonal
- Figurehead
-Leader
-Liaison

Decisional
Informational -Entrepreneur
-Monitor -Disturbance handler
-Disseminator -Resource Allocator
-Spokesperson -Negotiator
 Interpersonal Roles
Primarily social in nature. These are the roles in which the manager's main
task is to develop and maintain relationship

1. Figurehead: Represents the company on social occasions. Attending the flag

hosting ceremony, receiving visitors or taking visitors for dinner etc.

2. Leader: In the role of a leader, the manager motivates, encourages, and builds
enthusiasm among the employees. Training subordinates to work under
pressure, forms part of the responsibilities of a manager.

3. Liaison: Consists of relating to others outside the group or organization.

Serves as a link between people, groups or organization. The negotiation of
prices with the suppliers regarding raw materials is an example for the role of
liaison.
 Informational Roles
Involves some aspect of information processing

1. Recipient:  Actively seeks information from

subordinates and the external environment. He
(Manager) keeps himself updated, with the latest
developments which can be of value to the
organization.

2. Disseminator: The manager plays the role of a

disseminator by circulating and transferring relevant
information to subordinates, and to the top-level
management.

3. Spokesperson:  Transmits information to the people

who are external to the organization, i.e., government,
media etc.
 Decisional roles
Entrepreneur: Act as an initiator and designer and
encourage changes and innovation, identify new ideas,
delegate idea and responsibility to others.

Disturbance handler: Take corrective action during

disputes or crises; resolves conflicts among
subordinates; adapt to environmental crisis.

Resource allocator: Decides distribution of resources

among various individuals and groups in the
organization.

Negotiator: Negotiates with subordinates, groups or

organizations- both internal and external. Represents
department during negotiation of union contracts, sales,
purchases, budgets; represent departmental interests
 Functions of the Manager

Planning

Organizing

Leading

Controlling
 Planning
Is the process of setting goals, and
developing ways to achieve these goals

Forecasting
Goal setting
Program planning
Scheduling
Costing
Process planning
Organizing (tasks, resources, structure)
Is the process of creating a framework for
developing and assigning tasks, obtaining
and allocating resources and coordinating
work activities to achieve goals.

Job design

Resource allocation

Coordination

Departmentalization, organizational structure

 Controlling
Is the process of devising various checks
to ensure that planned performance is
actually achieved.

Setting standards

Monitoring

Evaluation

Feed back
 Leading
Involves directing, influencing and motivating
employees to perform essential tasks.

Selection
Developing, training
Supervising
Decision
Motivation
Coaching
Communication
Functions of the Manager

Leading
Feed back

Planning Organizing Controlling

 Managerial Concerns
 Efficiency
“Doing things right”
 Getting the most output for the
least inputs
 Effectiveness
“Doing the right things”
 Attaining organizational goals
The Levels of Management
 Top management
Sets the goals of the organization, evaluates
the overall performance of various
departments involved in selection of key
personnel and consults subordinate
managers on subjects or problems of general
scope. (bears overall responsibilities)
 Middle level management
Is responsible for developing departmental
goals and initiate actions that are required
to achieve organizational objectives.
 Supervisory management
Takes charge of day-to-day operations
at the floor level and is involved in
preparing detailed short-range plans.
 Companies Look for in Managers

Technical Skills
 Specialized knowledge
Human Skill
 Ability to work with others
Conceptual Skill
 Ability to see the whole organization
Motivation to Manage
 A desire to be in charge
Skills Needed at Different
Management Levels
Skills Needed at Different
Management Levels
Development of management Skills
Education

Training

Mentoring

Experience
Thank you

Q&A