LEARNING OBJECTIVES
After studying this chapter, you should be able to:
1.explain what firm resources and capabilities are2.undertake a basic SWOT analysis of the value chain todecide whether to keep an activity in-house or outsource3.analyze the value, rarity, imitability, and organizationalaspects of resources and capabilities4.participate in two leading debates on crossbordercapabilities and offshoring5.draw implications for action