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CRM PROJECT

CRM PROJECT

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Published by ramangurdas

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Published by: ramangurdas on May 14, 2010
Copyright:Attribution Non-commercial

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08/12/2013

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1
“FINAL REPORT ON CAPSTONE PROJECT”
PROJECT TITLE
TO STUDY THE IMPACT OF CRM TECHNIQUES ADOPTEDBY SMALL CAR SEGMENT DEALERS IN THE REGION OFPUNJAB OF THE DISTRICTS OF JALANDHAR, NAWASHERAND LUDHIANA
Submitted
 
to Lovely Professional University
 In partial fulfillment of the requirements for the award of degree of MASTER OF BUSINESS ADMINISTRATION
Submitted By:
Group No : R152Ashwani Kumar(10807616)Mithun Saxena(10810750)Munish vardhan (10810337)
Submitted To:
Mr. Manish KumarMr. Pushpinder SinghDr. Girish Taneja
 
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TO WHOMSOEVER IT MAY CONCERN
This is to certify that the project report titled
to study the impact of crm techniquesadopted by small car segment dealers in the region of punjab of the districts jalandharludhiana and nawasher
carried out by
Ashwani Kumar , Mithun Saxena , MunishVardhan
has been accomplished under my guidance & supervision
 
as a duly registeredMBA student of the Lovely Professional University, Phagwara. This project is beingsubmitted by them in the partial fulfillment of the requirements for the award of the Master of Business Administration from Lovely Professional University.
 
Thier dissertation represents thier original work and is worthy of consideration for the awardof the degree of Master of Business Administration.___________________________________
(Name & Signature of the Faculty Advisor)Date:
 
 
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DECLARATIONI,
"Ashwani Kumar ”,
hereby declare that the work presented herein is genuine work doneoriginally by me and has not been published or submitted elsewhere for the requirement of adegree programme. Any literature, data or works done by others and cited within thisdissertation has been given due acknowledgement and listed in the reference section.
Ashwani Kumar10807616Date: May 3, 2010

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Ajay added this note
Good work on Customer relationship mgt aspects.
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