Professional Documents
Culture Documents
Smile
Avoid misunderstandings.
Pay attention to what you say
and how you say it.
Speak less, Affect More.
See it from their side
View situation from a different angle.
Understand how others feel about things.
Consider other’s problem as your own.
Don't complain
http://dictionary.bnet.com/definition/Interpersonal+Co
http://www3.interscience.wiley.com/cgi-bin/summary/
OXFORD DICTIONARY