OEM Appointment Confirmation

Party Confirmation Call)1.Introduce Yourself 2. Purposeof Call3. Recap4. Confirmreceipt of email &GetUpdatedEmailaddress5.ReconfirmDate andTime6.Instructions forcustomerwhen theyarrive7. ValidateAppointment

Hello, May I speak with

_____________________

?My name is

_______________________________

And I am with [

DEALER

] OEM…

Can you talk… Do you have a quick minute?The reason for my call is to thank you for setting aside timeto visit our dealership and meet me in person… And, toconfirm that your appointment is for: [TIME] on [DAY OFWEEK], the [DATE]th.

[_______AM/PM on_____________ the _________]

By the way… Did you get the email I sent with directions tothe dealership?If No Email:

Do you know how to get to our dealership?(if no, give directions.)

I would like to send you some valuable coupons and information,What email address should I use:

__________________________@__________________

Great. We look forward to meeting you and will see you on:

[_______AM/PM on_______________ the _________]

Please be sure to see the receptionist in our showroom whenyou arrive, and ask for me… I will be expecting you and willhave your information folder, including the price quotes wehave sent you, along with the keys to several [MODEL]’s pre-selected for you to take a look at…I would like to ask one favor from you… If for any reason youare going to be early or late, or not able to make it, pleasecall or send us an email to let us know… If anything changeson our end, we will return the courtesy.

Thank you for your time and we appreciate the opportunity to earnyour business on a new OEM.