Robbins: Organizational Behavior Chapter Seventeen
1.Human resource policies and practice influence organizationaleffectiveness.2.Human resource management includes: employee selection, trainingperformance management, and union-management relations and how theyinfluence an organizations effectiveness.Selection Practices
A. Job AnalysisNotes:
is a “detailed description of the tasks of a job.”2. It involves determining the relationship of a given job to other jobs, andascertaining the knowledge, skills, and abilities necessary for an employee tosuccessfully perform the job.
Exhibit 17-1 describes the more popular job analysis methods.3. The job description is a written statement of what a jobholder does, how the jobis done, and why it is done.
It should accurately portray job content, environment, and conditions of employment.
It identifies characteristics of the job.4. Jo
—“the minimum acceptable qualifications necessary toperform a job successfully.”
It identifies the knowledge, skills, and abilities needed to do the jobeffectively.
It identifies characteristics of the successful job incumbent.5. The job description and specification are important documents in the selectionprocess.
The job description can be used to describe the job to potential candidates.
The job specification focuses on the qualifications necessary to perform a job and assists in determining a candidate’s qualification.
However, these documents may be declining in importance.6. Job analysis is a static view of the job; job descriptions and specifications arealso static.7. To facilitate flexibility, organizations are hiring for organizational needs rather than for specific jobs.8. Organizations want their permanent employees to be able to do a variety of tasks and to move smoothly from project to project and from one team toanother.9. Organizations tend to seek new employees who, in addition to job skills, havepersonalities and attitudes that fit with the organization’s culture.
At this point in the lecture you may want to introduce the ETHICAL DILEMMA:
Is It Unethical to“Shape” Your Resume?
found in the text and at the end of these chapter notes. A suggestion for a class exercisefollows the introduction of the material.