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High Impact, Pro-Poore-Governance Applications
Identifying ‘Killer Applications’ andBest Practice Models of e-Governancethrough Community e-Centers in the Philippines
Gigo Alampay and Joel Umali
October 2007
TABLE OF CONTENTS
EXECUTIVE SUMMARY.............................................................................................................................4I. INTRODUCTION.....................................................................................................................................6
...............................................................................................................................................9II. COMMUNITY E-CENTERS AND E-GOVERNANCE IN THE PHILIPPINES............................................11
...........................................................15III. THE CHALLENGE: IDENTIFYING KILLER E-GOVERNANCE APPLICATIONS FORCOMMUNITY E-CENTERS.......................................................................................................................17
A Proposed Methodology for Identifying and Evaluating Killer Applications and Best Practice Models of e-Governance for CeCs
Government Push: A Top-Down Approach
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...............................................................................................22IV. POTENTIAL E-GOVERNANCE KILLER APPLICATIONS AND BEST PRACTICES FORCOMMUNITY E-CENTERS.......................................................................................................................26
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V. CONCLUSION......................................................................................................................................38BIBLIOGRAPHYANNEXESAnnex A - Innovative e- Governance Practices from All Over the WorldAnnex B – Preliminary Assessment of CeCs in the Philippines
Annex 1 – NGA Interview HighlightsAnnex 2 – CeC Manager SurveyAnnex 3 – CeC Interview HighlightsAnnex 4 – Client Exit Survey FormAnnex 5 – CeC Client Exit Survey ResultsAnnex 6 – FGD QuestionnaireAnnex 7 – FGD DocumentationAnnex 8 – Profile of MunicipalitiesAnnex 9 – CeC Services
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