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Go to Webinar User Guide[1]

Go to Webinar User Guide[1]

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Published by: Mamba100 on May 25, 2010
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10/26/2011

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GoTo
Webinar
®
 
User Guide
Version 2.0
Citrix Online
 6500 Hollister Avenue • Goleta, CA 93117
+1-805-690-6400
• Fax: +1-805-690-6471© 2009 Citrix Online, LLC. All rights reserved.
 
GoToWebinar User Guide
Contents
Getting Started .......................................................................................................... 6
 
Welcome ................................................................................................................. 6
 
Using This Guide ...................................................................................................... 7
 
Guide Structure ..................................................................................................... 7
 
Individual and Corporate Users ................................................................................ 7
 
Mac Users ............................................................................................................. 7
 
Useful GoToWebinar Terms ........................................................................................ 8
 
System Requirements ............................................................................................. 10
 
Create Your Organizer Account – GoToWebinar Individual Plan ..................................... 12
 
Create Your Organizer Account – GoToMeeting Corporate Plan ...................................... 12
 
Install the GoToMeeting/GoToWebinar Application ....................................................... 13
 
The GoToMeeting/GoToWebinar Application ............................................................... 14
 
Set GoToWebinar Application Preferences .................................................................. 15
 
Start Up Preferences ............................................................................................ 15
 
General Preferences ............................................................................................. 16
 
Webinars Preferences ........................................................................................... 16
 
Recording Preferences .......................................................................................... 16
 
Connection Preferences ......................................................................................... 16
 
Audio Preferences ................................................................................................ 16
 
GoToWebinar Web Site ............................................................................................ 17
 
Log In to Your Organizer Web Site ............................................................................ 17
 
View Scheduled Webinars ........................................................................................ 18
 
View Webinar History .............................................................................................. 19
 
View and Edit Organizer Account Information ............................................................. 20
 
Webinar Planning .................................................................................................... 22
 
Organizer Role Overview ......................................................................................... 22
 
Schedule a Webinar ................................................................................................ 23
 
GoToWebinar Integrated Audio ................................................................................ 27
 
Private Audio Service .............................................................................................. 28
 
Invite Attendees to a Scheduled Webinar ................................................................... 29
 
Registration Tracking .............................................................................................. 30
 
Customize a Scheduled Webinar ............................................................................... 32
 
Create Polls ......................................................................................................... 32
 
Create a Survey ................................................................................................... 33
 
Branding and Theme ............................................................................................ 34
 
Email Notifications ............................................................................................... 35
 
Registration Form ................................................................................................ 37
 
Edit a Scheduled Webinar ........................................................................................ 39
 
© 2009 Citrix Online, LLC. All rights reserved.
 
 
GoToWebinar User GuideCancel a Scheduled Webinar .................................................................................... 40
 
Practice a Webinar ................................................................................................. 41
 
Webinar Presentation.............................................................................................. 42
 
Notes on Conducting Webinars ................................................................................. 42
 
Tips for Success ..................................................................................................... 42
 
Start a Scheduled Webinar ...................................................................................... 43
 
Leave or End a Webinar .......................................................................................... 44
 
Webinar Now ......................................................................................................... 45
 
Organizer Control Panel .......................................................................................... 47
 
Additional Control Panel Panes ............................................................................... 48
 
Organizer Control Panel Menu Bar - PC.................................................................... 49
 
Organizer Menu Bar - Mac ..................................................................................... 50
 
Using GoToWebinar Integrated Audio ........................................................................ 51
 
Audio Mode: Using Telephone ................................................................................ 51
 
Audio Mode: Using VoIP ........................................................................................ 52
 
Start GoToWebinar Integrated Audio....................................................................... 55
 
Manage GoToWebinar Integrated Audio ................................................................... 56
 
Recording Preferences for GoToWebinar Integrated Audio .......................................... 58
 
Integrated Toll-Free Audio (GoToWebinar Corporate plans only) ................................. 59
 
Present at a Webinar .............................................................................................. 63
 
Presenter Role Overview ....................................................................................... 63
 
Presenter Screen Tools Pane .................................................................................. 63
 
Presenter Control Panel Grab Tab ........................................................................... 64
 
Presenter Show Screen ......................................................................................... 65
 
Presenter Drawing Tools ....................................................................................... 66
 
Presenter Audience View Pane ............................................................................... 67
 
Passing the Presenter Role .................................................................................... 67
 
Manage Attendees .................................................................................................. 68
 
Attendee List Pane ............................................................................................... 68
 
Chat with Organizers and Panelists ......................................................................... 69
 
Send a Broadcast Message to Attendees .................................................................. 70
 
Invite Attendees during a Webinar .......................................................................... 70
 
Dashboard Pane................................................................................................... 71
 
Questions Pane .................................................................................................... 72
 
Polling ................................................................................................................ 73
 
Recording a Webinar............................................................................................... 74
 
Notes on Recording a Webinar ............................................................................... 74
 
Record a Webinar................................................................................................. 75
 
Troubleshooting Recording a Webinar ..................................................................... 77
 
Webinar Follow-Up .................................................................................................. 78
 
Webinar Analysis .................................................................................................... 78
 
© 2009 Citrix Online, LLC. All rights reserved.
 

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