© Evalueserve, 2008. All Rights Reserved - Privileged and Confidential
Knowege Process Outsourcing KPO Overview
KPO is a form of outsourcing, in which knowledge-related andinformation-related work is carried out by workers in a differentcompany or by a subsidiary of the same organization, which may bein the same country or in an offshore location to save cost.
KPO’s have evolved from BPO’s.
KPO’s were introduced in India by McKinsey when it first set up aknowledge center in India in 1987.
But KPOs actually started coming up in India in 2000 when manycompanies like OfficeTiger, GE, Gartner, etc opened theirresearch centers here.
Some of the hot destinations for KPOs other than India areRussia, China, Czech Republic, Ireland and Israel.