k) this is exactly what they did.QUICK-E GUIDE …Turn around your tanker…COMUNICATION EXTREME/ Profit ExtremeFlatten the company and communications in every area possible now… I said Flatten the company…read your history books the truth is going to come out of any dysfunction that is scandalous!•Every company has this guy…“that guy” who fires off a ten page complaint! Perhaps he has the passion and desire to help lead a company committee Think Tank for change…•Set up a reward system that is highly legitimate, satisfying for the employee and C staff…oPay offs must be tangible (no more gold watches) many tangible accolades’ also. This process is a bit like rewarding a child for being good (catching him) rather than giving attention to the negatives (proactive rather than reactive).oFrom this day forward budget for radical change: expect swift changes, radical change/carefully watch for trends the good bad and ugly. The opportunities will be abundant!Company EvaluationEvaluations and evaluations process must be based in an incentives framework! And improvement must be measured! Set up ROI matrix with a human element that focuses on contentment and highly innovative productive employees…this will pay in untold priceless and unquantifiable ways, ways that thwart all kinds of problems…oVision comes from all places and often the trenches so turn the pyramidupside down when we will learn the CEO serves the people not the other way around...oGarden for these priceless people and ideas. Feed them, nurture them.oMake sure this system is anchored and like glue no change in managementcan mess with it for its life time…make it a cornerstone in the culture that issteadfast!TREND- SENSITIVETime to understand some common knowledge… six decades ago trust was in a different place worldwide…A special brand of naiveté prevailed than.•The X, Y Millennia’s don’t get the gold watch joke (unless as a kind ofsad joke).•Gold is no longer the choice or used for personal wear like the seventies…silver is…and let us remind everyone theoThe X,Y and Millennial-s saw their parent’s generation become “victims”of unsustainable ideas Social Security, Big Government, To Big to fail AIG…(fuzzy reporting fuzzy companies and fuzzy math…assumptions)… Therefore, distrust should be no SURPRISE! Lack in loyalty No Surprise for the average Old school INC!Lack of (customer, employee) loyalty should be embraced studied and understood.Is this lack a trend phenomenon if so why…?