b) insufficient memory, memory leak.c) restricted operations caused by customized code, and incomplete request.
is a situation where the domino server is still running, but one or more tasks onthe server are not responding to requests. these tasks may still be active but they are notdoing what they are supposed to do. It should be analysis by NSD (may be panic error innsd ) file.
Useful troubleshooting step is to temporarily remove the servertasks= line from theserver’s NOTES.INI file. And after restarting the server you may load the tasks one byone.Troubleshooting tools:-
1.NSD.2.Memory dumps :- sh memory dump on server console to create a memory dump file.Memory dump file contains information on memory currently used by domino. File path:- data\IBM_TECHNICAL_SUPPORT directory.To record available memory file = sh memory dump > memory.txt
Symptoms of domino server hang include:-
I.Domino is still running, but is not responsive to clients- users are receiving “server not responding” message.II.Client experiencing slow response time.III.Semaphore timeouts are occurring. “Show stats” on server to analysis. sem.timoutwill appear or may not appear in startrep.nsf if the server has not experienced anysemaphore timeouts.IV.Performance related error message occurs as (a)insufficient memory.(b). insufficient memory –nsf folder pool is full.(C).maximum no of memory segments exceeds.(D) server not responding. And network operations did not complete in the reasonableamount of time.
Note:- in server hang situations an NSD is never generatedautomatically.Troubleshooting server crashes :-
one example same as MAIL.BOX on server and also secondremove the tasks from the notes.ini.1)is the domino reporting any error messages to the console or log file.2).what is exact syntax of error message.3).where is the error message being generated. On domino or client.4). When did this problem first appear.5). Did you implement any recent changes before the problem started appearing?
--- to troubleshoot performance and crash issues.
log each precess and thread id for each server operation.
turns on semaphore timeout messages to the console, and creates asemaphore text file called semdebug.txt.
time stamps each semaphore timeout message.
enables domino console logging.
Fault recovery for server crashes:-
when the server creashes, it shuts itself down and thenrestarts automatically, without any administrator it also send “interventions. mail faultnotifications” mails to admin.2