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local service - global strength
local service - global strength
Celebrating
1997-2010
 3
Solutions Catalogue
Australia’s largest IT support franchise network
 Australia’s largest IT support franchise network
 
Computer Troubleshooters, your trusted IT advisor
 Computer Troubleshooters, your trusted IT advisor
introduction
Why trust Computer Troubleshooters or your IT advice andsupport?
 Australia’s largest IT service ranchise network with over 90 locations acrossall States.  The World’s largest IT service ranchise network with almost 500 locationsacross 27 Countries. Over 10 years experience in supporting small business and home of ceswith proessional, reliable and value driven solutions. A proven ranchise structure that means you are dealing with a localbusiness supported globally. As a global and Australian leader in IT each local Computer Troubleshooterhas access to tools, training and special vendor programs to ensure thatyou get the best solution tailored to your needs. This catalogue highlights the benets o some o our most popular smallbusiness technology category solutions in partnership with some o theWorld’s largest IT brands.At Computer Troubleshooters our aim is to become your “
Trusted IT Advisor
,supporting your business or all its technology needs and delivering on ourbrand promise o “
Technology Solved
.For more inormation or to schedule a consultation on which solutions may beright or your business, call your local Computer Troubleshooter anytime.
 To nd your local Computer TroubleshootersCall
1300 28 28 78
and enter your postcode.Visit
www.computertroubleshooters.com.au
2
Securing Yur eb World
29/04/10 11:00 AM
The Windows
®
7 Professional operating systemprovides a powerful combination of innovation,improved performance, and productivity. Mostimportantly, it delivers on what matters: speed,reliability, compatibility, connectivity, and security.
Ask your Computer Troubleshooter about upgrading using the Open Value Subscription Program
Office 2010 lets you work how, when, and where you want,letting you get things from a PC, the Web, and even asmartphone. Express your ideas more visually. Create powerfuldata insights and visuals.
CTS
 
CleanMail
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Keeping your business in business is our business. Service on demand is our mostexible service oering, simply call us whenever you need us or services such as:
New equipment
- Sales and installation. 
Hardware
- Installations, setups, repairs, routine maintenance and tune-ups. 
Sotware
- Licensing, installation, upgrades and troubleshooting. 
Networks
- Fixed and wireless, installation, support and troubleshooting. 
Server networks
- Design, installation, support and maintenance. 
Email and internet
- Setup, assistance and spam protection. 
Security
- Internet (virus/spyware/trojans/malware) protection and removal. 
Data protection
- Backups, storage and data recovery. 
Web
- Website Design and hosting. 
Mobile email
- Windows mobile, iphone and Blackberry setups and maintenance.On demand services are available to small business and home of ce customerswithout a service contract at an hourly rate (or xed-ee pricing or carry-in and somespecial services).We recommend to optimise your businesses IT network perormance that you orman ongoing relationship with your local Computer Troubleshooter, eectively makingthem your IT department.Having a Computer Troubleshooter as your dedicated IT support encourages aproactive IT management approach or planning and preventative maintenance,rather than a disaster recovery scenario which can mean disruption to your businessand risk o signicant nancial loss.
does your business need reactive support?
 does your business need reactive support?
service on demand
3
Store, share, protect
Switching
Wireless
Security
Storage
www.netgear.com.auwww.netgear.co.nz
avg.com.au
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AVG
Faster, Safer, Easier to Use.
 
110 million people trust us to keep them safe online–and so can you.
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NZ
 
0800 284 000
avg.co.nz
at work.
Our of ce has beenserviced by CT CosHarbour or 4 years. Theyhave always respondedto our needs andaccommodated us atshort notice.Attention to xing ourIT problems is extremelyvaluable and importantto us.
Peter Marr (Dip. Law)
Peter Marr & Associates

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