Resume Makeover

Below is a resume makeover. I want you to note the job description

that this resume was tailored for (names and other identifying

information has been altered):

Security Star Consulting Group inc. is an expanding security training

center located in the east Bay Area, we provide both training and
employment in the security field. Our #1 goal is to produce the most
highly trained personnel in order provide the best and most
comprehensive services to our customers.

We are currently accepting employment applications from qualified

men and women, A background in the following disciplines is preferred,
but not required: law enforcement, military, bail enforcement, security,
martial arts, and/or other related fields.

Opportunity for advancement is promising and based on performance,

hourly rate is $14-20hr starting.

Qualified applicants will be contacted for an interview. A guard

card/exposed firearms permit is NOT required for an interview, if you
meet our requirements and pass our interview process we WILL TRAIN
you. A thorough background check, references, aptitude and physical
agility test are REQUIRED of our applicants, and a drug test will be
administered.

Health insurance will be available after successful completion of 90 day

probationary period.

If you think you have what it takes, DO NOT let this opportunity pass
by.

Serious Inquiries ONLY.

Requirements:
- able to lift and move up to 75 pounds
- high school diploma/GED
- Clean background and DMV record
- ability to work with little or no supervision
- must be 21+ years of age to carry a firearm
ABSOLUTELY NO PHONE CALLS

please send your resume to the link above or fax it to (510) 888-1286

keywords: police, cop, army, navy, air force, USMC, military, veteran,
security, security guard, security officer, tactical, gun, safety, CPR, first
responder, dog, k9, pistol, range, bullets, handcuff, baton, taser,
pepper spray, armed forces, America, United States, protection, VIP,
NRA, EMT, law, law enforcement, peace, peace officer, patrol, bail
enforcement, bounty hunter, training, livescan, uniform, education,
correctional officer,
enforcement, bounty hunter, training, livescan, uniform, education,
correctional officer, correctional facility, guard, guard card, manager,
jail officer, police academy, surveillance, reports, federal

When making over this candidate’s resume, we looked at some of the

requirements listed on the job description and included information

and qualifications the perspective employer highlighted in the job

description. This was her resume before we altered it:

 Jessica Mason
1111 America Lane #306
Somewhere, CA 94601
Phone: (510)555-5555 (c)
(510)555-5555 (h)
Email:jm86@mail.com
Skills:

 Previous experience as a security officer Very punctual &

reliable
 Can quickly adapt to new environments and learn new
skills
 Experience managing office machinery including: fax
machine, computer, and photocopier
 Can operate both Mac & PC operating systems
 Previous customer service experience in both retail and
educational environments

Work Experience:
Instructional Aide, Oakland Unified School District, Oakland,
CA, 2008-Present
• Draft client correspondences
• Complete various administrative tasks including: photocopying,
answering the phones, & creating awards and certificates
• Assist with classroom management
• Assist with implementation of curriculum and positive learning
environment

Intern, Allegory Training Company, San Francisco, CA, 2008

• Maintained contact database
• Updated training schedule
• Ordered business supplies
• Completed errands for the staff
• Data entry
• Completed special projects

Security Officer, ABM Security Service, PG & E lot, Oakland,

CA, 2007-Present
• Ensured safety of PG & E Property, including trucks and electrical
wire
• Regularly conducted foot patrols around property
• Drafted log of occurrences on lot, made observations of any
 suspicious activity
• Operated entrance gate

Tutor, Berkeley City College, Berkley, CA, 2007

• Assisted students at various levels of writing, including ESL
students
• Aided students with essay structure such as drafting an
introduction and conclusion of an essay
• Facilitated Editing and Re-drafting of student essays
• Inspired students to use more creativity in their writing
• Drafted log of occurrences on campus, made observations of
any suspicious activity

Education:
• Mills College, Oakland, CA, Major: English Literature,
Degree: B.A. in English Literature, 2004-2008
• Cal State East Bay, Hayward, CA, Major: Paralegal Studies,
Certificate in Paralegal Studies, 2009-Present
Commentary: Although she highlighted her experience at the
beginning of her resume, it still wasn’t targeted enough for the
position she was applying for. Her other work experience wasn’t
presented as relevant. Here is how we altered it:
 Jessica Mason
1111 America Lane #306, Somewhere, CA 94601 | (510) 555-5555 | jessicamason@mail.com

Security Officer
Experienced security professional who has the ability to quickly assess information and
provide excellent customer service. Extensive experience with writing reports and very
knowledgeable about the use of technology.

Areas of Strength Include:

Previous Experience as a CPR Certification Valid Guard Card

Guard

Highlighted Strengths:

Writing and Editing: Extensive writing history. Recipient of a B.A. in English

Literature. Writer of multiple reports and business related documents. Experience with
writing confidential documents. Currently employed in a position that requires me to
manage sensitive information.

Client/Customer Relations: Experienced customer service representative. Managed and

mitigated customer complaints and grievances. Has been responsible for managing
customer requests. Wonderful at ensuring quality customer experience. Possess customer
service experience specific to security professionals.

Strong Communicator: Significant communications experience. Able to adapt

communication style to suite diverse audiences. Ability to hear others’ perspectives and
take the most effective course of action for all parties. Experienced with diplomatically
saying “no” when necessary.

Professional Experience:

Security Officer, ABM Security Service, PG & E lot, Oakland, CA, 2007-2008

• Ensure safety of PG & E Property including trucks and electrical wire

• Regularly conduct foot patrols around property
• Draft log of occurrences on lot, made observations of any suspicious activity
• Operate entrance gate

Education:

 Mills College, Oakland, CA, Bachelors of Art in English Literature 2004-2008

Commentary: This resume was condensed down to one page. Her
security officer position has been highlighted on this resume. Her
CPR certification has also been included because it was relevant and
specified as a point of interest on the job description for this
company. Note the branding statement at the top of the resume and
highlighted strengths section. Each of these sections use power
words to describe her experience and strengths.