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Business Communication ©Oxford University Press, 2006

Chapter 1

Nature and Scope of Communication

Business Communication ©Oxford University Press, 2006

enda



Communication basics



Importance of communication



Manager¶s roles



Communication Networks



Grapevine



Barriers



Strategies

Business Communication ©Oxford University Press, 2006

Communication BasicsProcess

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Chapter 7 for PPT_BussComm_MR_&_PS