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Mb0031 Set 1 2 Management Information System (Ok)

Mb0031 Set 1 2 Management Information System (Ok)

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Published by Ashish Kulshrestha
MB0031 Management Information System solved assingment
MB0031 Management Information System solved assingment

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Published by: Ashish Kulshrestha on Jun 14, 2010
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Master of Business Administration-MBA Sem.2MB0031 – Management Information SystemAssignment set-1
Q 1:a. Explain the impact of MIS in the area of police information system?Answer:
MIS is an Information system which helps in providing the management of an organization withinformation which is used by management for decision making.A management information system (MIS) is a subset of the overall internal controls of a business covering theapplication of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy. Management information systems aredistinct from regular information systems in that they are used to analyze other information systems applied inoperational activities in the organization. Academically, the term is commonly used to refer to the group of information management methods tied to the automation or support of human decision making, e.g. Decision Support Systems, Expert systems, and Executive informationsystems.An 'MIS' is a planned system of the collecting, processing, storing and disseminating data in the form of information needed to carry out the functions of management. According to Philip Kotler "A marketinginformation system consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and distributeneeded, timely, and accurate information to marketing decision makers."The terms MIS and information system are often confused. Information systems include systems that are notintended for decision making. The area of study called MIS is sometimes referred to, in a restrictive sense, asinformation technology management. That area of study should not be confused with computer science. IT servicemanagement is a practitioner-focused discipline. MIS has also some differences with Enterprise ResourcePlanning (ERP) as ERP incorporates elements that are notnecessarily focused on decision support.MIS has a major impact on the functions of any organization. The organization derives benefits from the systemsin the following form:a) Speedy access to information, b) Interpretation of data,c) Quick decisions,d) Speedy actions,e) increased productivity and thereby increase in the profitf) Reduced transaction cost.MIS characteristicsIn any organization managers will have varieties of tasks to manage. MIS is mainly designed to take care of theneeds of the managers in the organization. • Organizations will have different departments like marketing, production, sales, inventory, maintenance etc. Each of these departments function individually and also inrelationship with other departments. Information is available in abundance. MIS aids in integrating theinformation generated by various departments of the organization.• MIS helps in identifying a proper mechanism of storage of data. The data is maintained in such a way that theunnecessary duplication of data is avoided. • MIS also helps in establishing mechanism to eliminate redundancies
in data. MIS as a system can be broken down into sub systems. Each such sub system may be programmed. Thisresults in easy access of data, accuracy of data and information. It helps in maintaining the consistency of data.Function of MISThe main function of MIS is to help the managers and the executives in the organizationin decision-making.• Large quantities of data like customers information, competitors information, personnel records, sales data,accounting data etc is collected from internal sources like the Company records and external sources like annualreports and publications. The collected data is organized in the form of a database.• The data from the database is processed and analyzed by using different tools and techniques.• The results of the analysis are properly presented to the managers to help them in decision-making.
Q1. b. What are the functions and disadvantages of MIS?Answer:
Advantages and Disadvantages, which we feel, is appropriate in the case.1) To begin with, in the above Case presentation, the initial paragraph is on the typical work scenario faced by aManager in most of the service sector organization. The amount of pressure he is in during his daily routineswork. Here he seems to be senior most and most computer literate among others in the office. Hence his bosscomes to him and hands over a letter to him, which mentions about Collaboration over Internet. The manager issupposed to go through the contents and brief everyone by Thursday. Thematter is related to E-Collaboration and E Business. Further there are information on how to get more informationon E-Collabration. There are references of various Internet sites given to gather more inputs on E-Enterprise, EBusiness and E Collaboration. E business systems lay foundation of other Enterprise applications, namely Ecommerce, E-communication and E collaboration.To understand and discuss about the above terms we need to know that MIS has been evolving in different formsunder different levels of management. Some of the developments are recent and some are still in the developmentstage. The research continues. With the emergence of Internet, business organization has undergone structural,cultural, and qualitatitive change and a new organization structure has emerged which is known as E businessenterprise. In this Enterprise business operations are performed through E Communication and E Collaborationinitiatives. Therefore, E business enterprise has a global market, reach, source and global competition.E business enterprise is more process driven, tehnology – enabled and uses its own information and knowledge to perform. It has no geographic boundaries as it can extend its operations where Internet works.About E Collaboration -Every business has a number of work scenarios where group of people work together to complete the tasks and toachieve a common objective. The groups could be teams or virtual teams with different member strength. Theycome together to perform a task to achieve some results. The process is called collaboration. The collaborationnow is possible with e-technologies, which put these teams in network with Internet support for communication,access to different databases and servers. These capabilities help to create collaborative work systems and allowmembers to work together cooperatively on projects and assignments.The biggest advantage of E-collaboration is that it taps the collective wisdom, knowledge and experience of themembers. The collaboration team or group could be within the organisation and between the organisations as well.Since, E-collaboration works on an Internet platform and uses web technology, work group / team need not be atone physical location. They can be at different locations and form a virtual team to work on project or assignment.E-collaboration uses E-communication capabilities to perform collaborative tasks, or project assignment. Itseffectiveness is increased by software 'GroupWare' that enables the members of the group to share information,invoke an application and work together to create documents and share them and so on. GroupWare iscollaboration software. E-collaboration helps work effectively on applications like calendaring and schedulingtasks, event, project management, workflow applications, work group applications, document creation andsharing, and knowledge management.
E-collaboration system components are Internet, Intranet, Extranet and LAN, WAN networks for communicationthrough GroupWare tools, browsers. Application packages are software suit, which help process customer requirements. It is supported by databases present on various servers like mail server, material database,knowledge server, document server and so on. 2) MIS for E-business is different compared to conventional MISdesign of an organisation. The role of MIS in E-business organization is to deal with changes in global market andenterprises. MIS produces more knowledge-based products. Knowledge management system is formallyrecognized as a part of MIS. It is effectively used for strategic planning for survival and growth, increase in profitand productivity and so on.To achieve the said benefits of E-business organisation, it is necessary to redesign the organisation to realize the benefits of digital firm.The organisation structure should be lean and flat.2) Get rid of rigid established infrastructure such as branch office or zonal office.3) Allow people to work from anywhere.4) Automate processes after reengineering the process to cut down process cycle time.Make use of groupware technology on Internet platform for faster response processing.3) Advantages and Challenges:Internet and networking technology has thrown challenge to enlarge the scope of organisation where customersand vendors become part of the organisation. This technology offers a solution to communicate, co ordinate andcollaborate with customers, vendors and business partners. E-business enterprise is open twenty-four hours, and being independent, managers, vendors; customers transact business any time from anywhere. It has no geographic boundaries as it can extend its operations where Internet works. All this is possible due to Internet and webmoving traditional paper driven organisation to information driven Internet enabled E-business enterprise.MIS in E-organisation deviates from traditional report formats to automated intelligent knowledge driven system.It enforces manager to act quickly to response displayed on the screen. Most of the decisions of middle andoperational management are delegated to IT-enabled information and knowledge driven systems. They aresupported by the rule-based transaction processing system, decision support systems, expert systems, artificialintelligence (AI) systems, and data warehouse and mining systems. MIS in E-organisation deviates from theconventional model of 'Capture ComputeProcess Analyse Report Think and Act' to 'Point Click Respond Act.Challenges:One challenge is to convert domestic process design to work for international process, where integration of multinational information systems using different communication standards, country specific accounting practices,and laws of security are to be adhered strictly.This is just not a technical change in business operations but a cultural change in the mindset of managers andworkers to look beyond the conventional organisation. It means changing the organization behaviour to takecompetitive advantage of the E-business technology.The last but not the least important is the challenge to organise and implement information architecture andinformation technology platforms, considering multiple locations and multiple information needs arising due toglobal operations of the business into a comprehensive MIS.

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