Ian Monroe

1135 W. Lunt Ave. #301Chicago, IL 60626Cell: (407) 625-6942

ian@ianmonroe.comhttp://www.ianmonroe.com

Professional Experience

Leslie Hindman Auctioneers

IT Specialist

Chicago, IL3/2010 - presentResponsible for all technical operations of the premier fine art auction house in theMidwest. Handled all hardware and software support for a mixed-platform network,including Windows servers, as well as Windows 7, XP, and Mac workstations, in anActive Directory environment. Development and maintenance of websites, includinge-commerce using Drupal and Übercart, in a LAMP environment. Operation andmaintenance of multiple online live-bidding platforms. Worked closely with marketingand production personnel on internet marketing, email marketing, and social mediastrategy.

Freelance Writer, WebProgrammer, Computer Consultant

Chicago, IL12/2008 - presentWrote technology and arts & culture articles on a freelance basis for publicationsincluding

h+ Magazine

, the

American Bar Association Journal

WindyCitizen.com

Medill Reports Chicago

, and others. Provided expert-level consulting services toindividuals and small businesses. Developed web sites for small business clients,including e-commerce sites using Drupal and Übercart.

Orlando Weekly

Web Editor/I.T. Manager

Orlando, Florida12/2001 - 12/2008Maintained all online content for

www.orlandoweekly.com

, a newspaper websiteserving one of the top twenty media markets in the United States. Nominated for “Best Weekly Newspaper-Affiliated Web Site” Eppy award from

Editor & Publisher

magazine in 2006 and 2007. Duties included processing and posting articles, reviews,images, and related materials, developing new content and website functionality, anddatabase and web programming with MSSQL, ASP and VBScript. Managed onlineadvertising systems. Helped to increase website revenues by more than 800% over three years. Simultaneously, provided all technical support services for the businessnetwork. Supported file, email, web, and database servers, both Win32 and Macclients, printers, and associated software. Authored editorial content such as cover stories, music reviews, interviews, and columns. Supervised interns, managed largeprojects.

University of Central FloridaCollege of Education

System Administrator

Orlando, Florida9/1999 - 12/2001Supported 250+ node network for faculty and staff of the College of Education,including support for workstations and servers. Taught classes for university facultyon technology and new media. Evaluated and recommended hardware and softwarefor purchase. Assisted in the development of content such as web pages,presentations, and digital video. Helped design a technical support operationincluding phone support, asset tracking and auditing, and break/fix work

University of Central FloridaComputer Store

Computer Repair Technician

Orlando, Florida6/1997 - 9/1999Hardware and software support for a large networked environment. SupportedWindows 3.1, 95, 98, and NT workstations and servers. Relational databaseprogramming using Microsoft Access 97.

Orlando Computer Exchange

Computer Repair Technician

Orlando, Florida9/1996 - 6/1997Repair and support for hardware and software issues in a retail environment. Retailsales of new and used PC hardware. Built clones to order for retail sales. SupportedDOS/Win 3.x, and Windows 95.

Education

Northwestern University - Medill School of Journalism

Master of Science in Journalism, 12/2009Specialization in interactive storytelling. Training included beat reporting,health and science reporting, arts reporting, as well as multimediaproduction, including audio and video for the web.

University of Central Florida

Bachelor of Science in Liberal Studies – Computer information technology,12/2001Liberal Studies degree with a minor in Computer Information Technology,and a specialization in art.