ASSERTIVENESS8 - 3
Team Coordination Training Student Guide (8/98)
Mannerisms demonstrated by passive people includedowncast eyes, shifting of weight, and slumped body.Passive words include qualifiers such as "maybe”, “Iguess”, “would you mind if”, “only”, “just”, “I can't”, “if that's what you want."
Problems WithPassive Behavior
These people tend to keep their feelings inside. Theiremotions, such as fear, anxiety, depression, fatigue andnervousness may build to unsafe levels.
invades another’s boundaries or individual rights
, that person is behaving aggressively.The intention of aggressive people is to dominate othersto get their own way. Actions that indicate aggressivebehavior include:
Use statements that are confrontational, abusive,ridiculing, or hostile.
Belittle and intimidate others to build themselvesup.
Mannerisms demonstrated by aggressive people includeleaning forward with glaring eyes, pointing a finger, anda raised tone of voice. Aggressive words include threatslike, "you'd better" and "if you don't watch out." Sarcasmand put-downs like "oh, come on, you must be kidding"and evaluative comments like "should", "bad", and"must" are also aggressive characteristics.
Inappropriate anger, rage or misplaced hostilityexpresses aggressive responses. This behavior restrictscommunication within the team. Cohesiveness andsynergy becomes difficult.