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Dubai Investments Casestudy

Dubai Investments Casestudy

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Published by Tariq Guroo

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Published by: Tariq Guroo on Jun 28, 2010
Copyright:Attribution Non-commercial

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08/15/2010

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Dubai Investments Selects Blue Coat’s ADN Infrastructurefor WAN Optimization, Web Security and Policy Control
Blue Coat ProxySG Appliances, WebFilter and ProxyClient(TM) Optimize ApplicationDelivery, Enable Direct-to-the-Net Services and Contain WAN Bandwidth Costs
Background
Dubai Investments is the largest investment company publicly traded on the Dubai stockmarket. The group consists of 46 subsidiary companies most of which are located inthe United Arab Emirates and the rest across the GCC. With a vast number of around2000 PC users, a key objective was to create an effective shared services centre. In theyear 2007, a scalable, secure and high performance data centre was set up with theintention of subsequently connecting all the subsidiaries. For those remote sites whichcould not be connected via the Internet (IP or VPN) on account of huge data trafc, it wasdecided to connect through an MPLS network. At the start, 3 major ofce locations wereconnected to MPLS – the Dubai Investments head ofce, the Festival Tower ofce andthe Marmum Dairy Farm, off Al Ain road.
The Challenge
With MPLS connectivity, application performance took a major hit. The IT team was facedwith 2 options – either increase the WAN link bandwidth or optimize data trafc throughWAN Optimization.
Internal Evaluation Process
The IT team at Dubai Investments evaluates all major infrastructure projects based ona guiding principle called ReCAPS: Re-Reliability of the solution based on parameterslike fault tolerance levels, disaster recovery etc; C- Capacity requirement and speedof scaling up; A- Accounting by an IT Governance Committee which looks at the cost-benet and total cost of ownership (TCO); P-Performance and S-Security of the solution.After a thorough study through ReCAPS, it was decided to go in for WAN Optimization.One of the key deciding factors was the benet of having more security control. Securitywas a major concern, as previously Windows and anti-virus updates, backups and grouppolicies were managed locally by each subsidiary, which made control difcult. WANOptimization made it possible to schedule all these tasks centrally.
Vendor Selection – The Blue Coat Advantage
Inline with Dubai Investments’ policy, there were more than 3 vendors including Cisco,Juniper and Riverbed that were evaluated for their ADN infrastructure solutions. Therst criteria included product related aspects like compression, optimisation algorithm,caching engine, security etc, and whether the vendors’ technical capabilities matchedthe client requirements. The second was a corporate assessment in terms of customerreferences, nancial stability etc and the third was cost. Mr. Manoharan K, IT Advisor ofDubai Investments says, “Blue Coat was a clear winner on all three fronts, especiallypricing which was way better than the other vendors”. Dubai Investments carried outProof of Concept (POC) with a few of the vendor solutions. Mr. Manoharan explains thatthe level and quality of support extended by Blue Coat was another factor that tippedthe scales in the company’s favour. “From the time of initiating discussions, Blue Coat’sresponse time was very quick, the information supplied was comprehensive and theinteraction was very pleasant. Blue Coat was one step ahead of competition”.
Organization
Dubai InvestmentsUAEwww.dubaiinvestments.com
Industry
Financial
Challenge
Accelerate key businessapplications at 3 major ofcelocations, while reducingbandwidth usage and provide Weband WAN security and control
Solution
>
Blue Coat ProxySG Appliances,WebFilter and ProxyClientoptimize Application Delivery andPerformance
Data and Network is secure
Online transaction timehas reduced
Increased productivity
Enhanced the introduction ofnew business applications
Customer Profle

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