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BPR -Syndicate Bank

BPR -Syndicate Bank

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Published by Pravah Shukla
BUsiness Process Reengineering
BUsiness Process Reengineering

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Published by: Pravah Shukla on Jun 28, 2010
Copyright:Attribution Non-commercial

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01/31/2013

 
INDEX
Introduction: ........................................................................................................................................... 2Company Profile: ..................................................................................................................................... 3Reason for BPR Initiative: ........................................................................................................................ 4Scope and Time frame: ............................................................................................................................ 5Team Involved: ........................................................................................................................................ 7Project Design: ........................................................................................................................................ 8Supporting Tools and Techniques .......................................................................................................... 10Impact of the project “as is: and "to be": ............................................................................................... 12Conclusion and Recommendations: ....................................................................................................... 13Bibliography: ......................................................................................................................................... 14
 
2
Introduction:
Business process reengineering (often referred to by the acronym BPR) is the main way inwhich organizations become more efficient and modernize. Business process reengineeringtransforms an organization in ways that directly affect performance. The analysis and design ofworkflows and processes within and between an organization. A business process is a set oflogically related tasks performed to achieve a defined business outcome. Re-engineering is thebasis for many recent developments in management.
 
When Syndicate Bank went in for aCentralized Banking System, it knew that the system would have to be accompanied bybusiness process re-engineering (BPR). The coupling of BPR and IT transformation has helpedthe bank save crores of rupees while launching a slew of products.
 
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Company Profile:
Syndicate Bank was established in 1925 in Udupi, the abode of Lord Krishna in coastalKarnataka with a capital of Rs.8000/- by three visionaries - Sri Upendra Ananth Pai, abusinessman, Sri Vaman Kudva, an engineer and Dr.T M A Pai, a physician - who shared astrong commitment to social welfare. Their objective was primarily to extend financial assistanceto the local weavers who were crippled by a crisis in the handloom industry through mobilisingsmall savings from the community. The bank collected as low as 2 annas daily at the doorstepsof the depositors through its Agents under its Pigmy Deposit Scheme started in 1928. Thisscheme is the Bank's brand equity today and the Bank collects around Rs. 2 crore per dayunder the scheme.The progress of Syndicate Bank has been synonymous with the phase of progressive bankingin India. Spanning over 80 years of pioneering expertise, the Bank has created for itself a solidcustomer base comprising customers of two or three generations. Being firmly rooted in ruralIndia and understanding the grassroot realities, the Bank's perception had vision of future India.It has been propagating innovations in Banking and also has been receptive to new ideas,without however getting uprooted from its distinctive socio-economic and cultural ethos. Itsphilosophy of growth by mutual sustenance of both the Bank and the people has paid richdividends. The Bank has been operating as a catalyst of development across the country withparticular reference to the common man at the individual level and in rural/semi urban centres atthe area level.The Bank is well equipped to meet the challenges of the 21st century in the areas of informationtechnology, knowledge and competition. A comprehensive IT plan is being put in place and theskills and knowledge of the Bank's personnel are being upgraded through a variety of trainingprogrammes to promote customer delight in every sphere of its activity. The Bank has launchedan ambitious technology plan called Centralised Banking Solution (CBS) whereby 500 of ourstrategic branches with their ATMs are being networked nationwide over a 4 year period.

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