Professional Documents
Culture Documents
Kumar Abhishek
Jyoti
Prashant Kumar
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§Head-quartered in Bangalore
§Factory area- 11 acres, equipped with contemporary machining and assembly facilities.
State of art R&D facilities.
§Consistently maintaining over 70% market share in last decade
§Continue to grow significantly.
§First turbine company to be ISO 9001 and ISO 14001 certified.
§Complete Business process runs on SAP R/3
§Well established high quality vendor network
§Emerged as successful exporter of small steam turbines.
§Very large base of 2000 working turbines.
§Employee strengths:
§Sanctioned strength- around 450,
§Officers: 169
§Maintaining 65% ± 70 % of over all Market share of up to 30 MW capacity in the last 10
Years
§More than 2000 turbines ( Maximum in it¶s range) in the field
§Have commissioned over 100 ( more than any competitors) TG sets in co generation field .
§Good acceptance in oversees market in products and service
§Leadership through Customer Care and focus, Average uptime around 99 % for turbines.
¢
Threat of
new
entrants
(low)
Bargaining Bargaining
Competitive
power of power of
buyers Rivalry suppliers
( High)
(Low) (Moderate)
Threat of
substitutes
(Low)
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There were three areas where Triveni wanted to improve. In the recent past, the company
has shifted its focus from being a product-oriented company to a services company.
1. The first was customer support (CS). Critical information such as the case
history of spares at customer premises were maintained manually and the systems were
paper-based. Because of the data being unavailable we ended up overstocking spares.
2. Project systems ( for tackling projects), Each item/spare is tracked with the
associated project. Triveni manufactures some of the items/spares and partially
outsources/procures from a third party. A purchase order is issued against each item/spare
directly bought out. Triveni had to deal with large number of items at a time (on an average,
80 to 90 items); there was no means of tracking these projects.
3. Cost of project was the third area : . It was necessary to determine how much
Triveni was investing in a given project. It was easy for us to calculate the cost of the spares
but because of longer shelf life of spares (25-30 years), it was difficult for us to calculate
the travel expenses incurred while getting to the customer premises, spares supplied during
warranty conditions and the like.
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Following measures were taken :-
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Triveni Turbines ltd.(TTL) will allot Triveni shareholder¶s one share for every
share held. The board approved the of the turbine business of Triveni
groups to TTL with effect from 1st October, 2010.