Karl F. Nehammer, Jr.
12239 N. 62nd St.
Scottsdale, AZ 85254
Objective: To obtain a challenging position with a growth oriented organization which will
utilize my work experience, education and extensive customer service skills.
November 2008-January 2010- Store Manager, CVS/Pharmacy, Phoenix AZ.
Ensured maximum productivity, profitability, and compliance with company
Motivated teamwork atmosphere with constant follow-up and coaching.
Set standards for exceptional customer service and held each member of my team
accountable for driving results.
Fostered and sustained company core values while achieving: Superior customer
service, financial results, operational and visual excellence and compliance to all
company policies and procedures.
Focused on guest services and positive feedback while trying to create a fun
shopping and working environment.
November 2007-November 2008- Presentation Manager, Petsmart, Scottsdale, AZ.
Managed Profit and Loss Statements, Workmens Compensation and General
Effectively managed the flow of the product and the product presentation.
Supervised and monitored sales, operations and personnel functions of the store.
July 2001-July 2007-Assistant Store Manager, Home Depot, Phoenix AZ.
Co-Managed a 55 million dollar a year in annual sales business.
Developed and Directed two hundred associates.
Responsible for hiring new associates with the absence of an HRM.
Trained new associates on Home Depot policies and procedures.
Established a strong customer service based staff.
January 1998-July 2001-Loss Prevention Manager, Home Depot, Phoenix AZ.
Trained store management and associates on shrink prevention and safety
Responsible for dual store locations.
Performed operational audits to ensure store compliance to company standards
Conducted investigations both internally and externally.
Worked closely with Human Resources on Internal terminations.