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Dunning Process –Telecom by Syed Thameem

Dunning Process –Telecom by Syed Thameem

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Published by Thameem
Dunning Process in the Telecom Industry. This slides will help the readers, how to go about on Dunning in order to reduce the debt and to control the bad debts
Dunning Process in the Telecom Industry. This slides will help the readers, how to go about on Dunning in order to reduce the debt and to control the bad debts

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Published by: Thameem on Jul 06, 2010
Copyright:Attribution Non-commercial

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05/12/2014

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Dunning Process PostpayTelecom Industr
Syed Thameem
 
Big Worries for Telecom on Bad debts
Ingenerallydevelopingeconomies,only5%ofrevenuesarecontributedbythePostpaysegmentremainingarePrepaid.This5%itselfposingbigthreattotelecomindustries.MostoftheTelcostheydon’thaveproperSubscriberRiskManagementpolicesandprocess.TelecomindustryisstillvulnerabletothreatsintheformofBadDebts.InordertominimisetheBadDebts,Telcosneedtotakevariousmeasuresstepsinordertocontrolit.Telcosshouldlookforthevaluedcustomersandneedtoknowthecustomerwellandcarryoutthevettingprocessindependently.
 
Customers grouped in 3 main categories:A:
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No customers without 6 months history, Strategic customer, trusted customer, necessityto maintain excellent relationships with customer.
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Credit limit: 3 months consumption maximum.B:
Customer categories 
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Important customer, corporate/SME by default. Excellent relationships with customerimportant for revenue, market share and image
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Credit limit of one month based on the average of 3 months consumption. Customer willbe barred 60 days after invoicing. CD will be informed on day 45.C:
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Corporate and SME: downgraded due to 2 late payments in last 6 months.
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Credit limit based on deposit. Customer will be barred 40 days after invoicing. CD willbe informed on day 45. restriction will be decided by CD after 70 days
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Others
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Credit limit based on deposit, restriction after 55 days

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