Workplace ViolenceViolence is a generic term used to describe a variety of destructive behaviorswhich cause harm to people. Violence is powerful; it can impair efficiency and wastesresources in organizations. Violence is a dominator which destroys morale, motivation,and performance, as well as makes people very ill. If not controlled, violence can evendestroy organizations legally and financially. “No company is immune to workplaceviolence” (Stabbings,
2001, p.2). The National Institute of Health (NIOSH)has declared homicides to become the second leading cause of occupational death next tomotor-vehicle deaths (Workplace Violence-How, 2001). Most workplace violence occurswhen organizations have contact with the public. “According to the U.S. Department of Justice, the workplace is the most dangerous place to be in America. The problem is so pervasive; the Center for Disease Control has classified workplace violence as a NationalEpidemic” (Grimme, 2000, p.1).
In 1993, there were over 110,000 reported incidents of violence (NIOSH)(Workplace Violence- Sentry, 2001).
1,000 employees are murdered each year (Gottschalk, 2001)
The Bureau of Labor Statistics (BLS) reported that homicide is the leadingcause of death for women at work, and it is the third cause of death atwork for men (Stress and Workplace Violence,2000).3