Professional Documents
Culture Documents
– a taster
Dr Iñigo Tolosa
Consultant Clinical Psychologist
Cancer Centre QEH – UHB
Planning this Presentation
Who am I? What do I do?
Who are you? What do you do?
What do YOU want to discuss?
What do you NOT want to hear about?
What are you willing to DO, here and now?
Insecure
Under promotion versus over promotion
Causes of Stress and Burnout
Relationships at work
Lack of perceived support
Undue bureaucracy
Conflict / resentment of job demands
(e.g. shift work, long hours, poor
communications, conflict with
colleagues)
Monitoring
Signs of Body Thoughts Feelings Behaviours
Stress
Early
Late
Key Signs - Body
Increased heart rate Hot and cold flushes
High blood pressure Blushing
Difficulty breathing Sweating
Skin dryness
Difficulty swallowing
Rashes
Feelings of nausea
Numbness
Hyperventilation
Tingling sensations
Tense, contracted muscles, Increased blood sugar levels
nervous twitches
Dilation of pupils, dry mouth
Backache Frequent urination
Immune system less
efficient
Key Signs - Behaviour
Difficulty sleeping Drug taking
Early waking Accident proneness/
trembling
Emotional outbursts
Avoiding particular
Aggression situations
Overeating or loss Inactivity or inability
of appetite to sit without
fidgeting
Excessive drinking
Constant tiredness
Excessive smoking
Key Signs - Emotions
Anxiety Moodiness (mood
(nervousness, swings)
tension, phobias, Loneliness
panics) Jealousy
Depression Suppressed anger
(sadness, lowered
Inability to feel
self-esteem, apathy,
sympathy with others
fatigue)
Guilt and shame
Key Signs - Thoughts
Difficulty in Negative self-critical
concentrating thoughts
Difficulty in making Distorted ideas
decisions More rigid attitudes
Frequent Loss of sense of
forgetfulness humour
Increased sensitivity
to criticism
Key Signs - Health
Excessive concern Migraine, headaches
about own physical Asthma, hay fever
health Skin rashes
Coronary heart Irregular
disease menstruation
Stomach ulcers, Diarrhoea
nausea, irritable
bowel syndrome
Key Signs – Other effects
Lack of energy
Feel unable to face another day
Can give no more of self emotionally
No source of replenishment
Consequences of Stress
Depersonalisation
Elsewhere?
Solutions
Recognising the symptoms and causes
of job stress and burnout is an
important first step towards finding
solutions.
Indeed, knowing that burnout is a risk
faced by all police workers can lead to
preventive measures
Action Plan
Action Body Thoughts Feelings Behaviours
Preventative
Early
Late
Available Action Plans
Breath
Relaxation
Exercise
Debriefing
Mindfulness
Hobbies
Letting Rip (healthily)
“Washing off the dirt in work time”
Recommended Reading, as a great tool for all regarding life and work satisfaction:
“The Mindful Way through Depression: Freeing Yourself from Chronic Unhappiness”
by Williams, Teasdale & Kabat-Zinn
Levels of Action
Institutional
Local Team
Individual
Blocks to seeking help
Fear
Shame
Lack of Awareness
Habit?
Others?
Identifying your warning signs
At work
At home
Self Care
What will you do TODAY?
What works for you?
Where do you get peer support from?
Further training
Discussion and Feedback
Questions
Thoughts and Comments
Suggestions
Thank you!