For Conference on New Sciences of Protection : Designing Safe Living
http://www.lancaster.ac.uk/ias/annualprogramme/protection/conference/index.htm
Search results, data security, and integrated management
draft as of June 19th 2008
Intro, swicki links quality and learning
This paper tries to put assurance in the context of the wider discussion around safety. Themanagement of assurance is usually as part of other concerns such as quality of outputs and thesustainability of organisations. Previously I have found that many academics usually resent formsof quality assurance and do not see associated theory as helpful. I am trying to find a theoreticalcontext for working with assurance as if it might have real positive consequences. The first sectionwill explain why the web is a useful source for this. The second looks at ISO 27000 , especially thePlan-Do-Check-Act learning cycle. The third looks at some recent search results and continuingquestions.Academics have concentrated on “quality” as a discourse. Wilmott and Wilkinson (1995) describethe word as having “no meaning”. Perhaps the introduction to the book could be seen as about theeffects of the discourse around "quality" rather than about any practice as such. A paper about wi-fi by Mackenzie (2005) has a section on security - "Meanings: regulating movement" that seems moreconcerned with meanings than the idea that security threats might be real.
He also writes that "Between late 2002 and 2004, frequent newspaper articlesreported on the 'broadband for the people' projects associated with Wi-Fi (SanFrancisco, Bristol, Philadelphia, Cork, Taipei, Grandhaven, UN (United Nations,2003), etc)" The one I know about in Bristol has some basis in reality as I findit.
Courier typeface when going a bit off topic.
There can be discourse andreality both at once I think.Also he suggests "hype" as an alternative word for "discourse" -"Hype, or over-inflated claims about what information technologies can do ('every point on theearth surface ...'), lie on the side of the spectacle. They form part of theprocess whereby objects are made into commodities in terms of their sign-valueand by attachment to brands." I may use the word "hype" but also try to find outmore what is meant by "discourse".
In addition to the problem of how academics experience quality assurance as applied in universities,there is the problem of disciplines and their borders. The subject of "Management Learning" hashad very little to do with quality. In large companies the Human Resources department may be prepared to talk to the QA Department and in smaller companies there may be a small number of people covering both. As far as I can tell QA would be seen as part of "systems" or "ManagementScience" and not too close to Management Learning. The journal for
Management Learning
makesa connection with quality very rarely , most recently as far as I know "Strategies for Renewal" in2005.In the case of "safety" there are universities such as New South Wales where Safety Science seemsto be accepted as being based on words with meanings. See "
Major Hazards Management- coursedescription".
The Web is breaking down the barriers maintained by academic disciplines. David Weinberger has published "Everything is Miscellaneous" following a series of talks. The hardback was availablethrough Amazon UK but there has not been a UK publication as such so there have been almost no print reviews edited from London. However there is a YouTube video of a talk at the Library of
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