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Introduction to 7 Cs of Effective Communication

Introduction to 7 Cs of Effective Communication

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[INTRODUCTION TO THE SEVEN C¶S OF EEFECTIVE COMMUNICATION]

July 8, 2010

Introduction to the Seven C¶s of Effective Communication Sachie By Marie
Mitsui P. Turiano Communication The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. The art and technique of using words effectively to impart information or ideas. Communication Process ELEMENTS:
A message: the idea or thought which needs to be communicated A messenger: the person who has s
[INTRODUCTION TO THE SEVEN C¶S OF EEFECTIVE COMMUNICATION]

July 8, 2010

Introduction to the Seven C¶s of Effective Communication Sachie By Marie
Mitsui P. Turiano Communication The exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. The art and technique of using words effectively to impart information or ideas. Communication Process ELEMENTS:
A message: the idea or thought which needs to be communicated A messenger: the person who has s

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Published by: Marie Sachie Mitsui Padillo Turiano on Jul 31, 2010
Copyright:Attribution Non-commercial

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09/18/2010

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[INTRODUCTION TO THE SEVEN C¶S OF EEFECTIVECOMMUNICATION]
 July 8, 2010
By Marie Sachie Mitsui Padillo Turiano
 
|
AB Economics III
 
Business Communication 
1
IInnttrroouuccttiioonnttootthheeSSeevveennCCssooff EEffffeeccttiivveeCCoo m  m  m  m uunniiccaattiioonn 
C
ommunication
 
The
 
ex
c
ha
ng
e
of t
h
oug
h
ts, m
e
ss
a
g
e
s, or inform
a
tion,
a
s by sp
ee
c
h
, sign
al
s, writing, or b
ehav
ior.
 
The
 
a
rt
a
nd t
e
c
h
niqu
e
of using words
e
ff 
e
cti
vel
y to imp
a
rt inform
a
tion or id
ea
s.
C
ommunication Process
 
ELEMEN
TS:
 
A message: the idea or thought which needs to be communicated
A messenger: the person who has something to communicate/ sender/encoder/ communicator 
A receiver: the person who will receive the message/ decoder and responsible for feedback
Encoding: verbal and non-verbal convention of communication which transforms the message intotransmissible and understandable form
Decoding: Use of transmissible form of message to be understood
 
Channel: the means of communication
 
 
PROC
E
SS:
 
Eff 
ective
C
ommunication
 
a
proc
e
ss by w
h
ic
h
w
e
 
a
ssign
a
nd con
ve
y m
ea
ning in
a
n
a
tt
e
mpt to cr
ea
t
e
s
ha
r
e
dund
e
rst
a
nding.
 
t
he
proc
e
ss of m
ea
ningfu
l
int
e
r
a
ction
a
mong
l
i
v
ing b
e
ings.
 
occurs if t
he
r
e
c
e
i
ve
r und
e
rst
a
nds t
he
 
exa
ct inform
a
tion or id
ea
t
ha
t t
he
s
e
nd
e
r int
e
nds totr
a
nsmit.
W
hy is
Eff 
ective
C
ommunication important?
 
P
e
op
le
in org
a
niz
a
tions typic
all
y sp
e
nd o
ve
r75% of t
he
ir tim
e
communic
a
ting.
 
Eff 
e
cti
ve
communic
a
tion is
a
n
e
ss
e
nti
al
compon
e
nt of org
a
niz
a
tion
al
succ
e
ss
a
t
all
 
level
s.
 
Num
e
rous
e
mp
l
oy
ee
sur
ve
ys
have
found t
ha
t m
a
ny prob
le
ms in
a
ny org
a
niz
a
tion c
a
n b
e
tr
a
c
e
db
a
ck to on
e
prim
a
ry c
a
us
e:
poor communic
a
tion.
By Marie SachieMii P. Trin

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