Ier Coicio for e Pbic Secor
28 29 October 2010, Rdges World Square, Sdne
AGENDA
CONNECTED FORUM -
Thursday, 28 October 2010
Internal communication practitioners are aluable assets to an organisation. As inconspicuousentities, the manage and maintain the wa their organisations’ emploees associate andconnect with one another.Howeer, within the public sector, some main challenges hae arisen or internalcommunicators. These challenges include haing limited resources and unds, managingcommunication with little or no support rom senior management, emploees notunderstanding the alue o communicators’ roles, eereoling computing technolog andorganisations’ ongoing changes. Throughout this oneda connected orum, ou will hear about: The roles that managers and emploees pla in internal communication
The uture o internal communication: where it lies and what it means or the public sector
Managing change successull and eectiel
Managing our organisation’s brand, both internall and externall
Utilising technolog or interactie engagement
8:30 Registration and refreshments
9:15 Interactive panel discussion: Exploring the future of internalcommunication in the public sector
Hear a short introduction from Allecia Khartu, John Algate and Warrick Glynn, then discuss the topic with the panellists and other attendees
Balancing and managing both face to face communication and
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online communicationDiscussing communicators’ roles for the future of internal
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communicationExamining the role of technology for the public sector’s internal
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communication
Panellists: Allecia Khartu, Marketing Communication Consultant,Randstad Australia ; John Algate, Assistant Director CorporateCommunication and Marketing,QLD Department of Education andTraining ; Warrick Glynn, Internal Communication Manager,La TrobeUniversity Facilitated by: David Sawicki, Executive Chairman,Impact Employee Communications
10:00 Management and communicators working together for successfulinternal communication: a ComSuper approach
Considering why management’s input is required for successful
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internal communicationManaging internal communication with little or no support from
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senior managementInvestigating where collaboration between communicators and
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senior management can get your organisation
Danni Woods, Executive Manager Communications,ComSuper
10:45 Morning refreshments and networking11:15 Interactive discussion: Creating and maintaining a positive cultureand environment for effective internal communication
Hear a short presentation from Allecia Khartu, then join in theconversation!
Employee engagement: encouraging meaningful participation from
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all employeesEnsuring employees don’t underestimate the work of
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communicatorsCreating positive communication tools
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Allecia Khartu, Marketing Communication Consultant,Randstad Australia
12:00 Utilising your organisation’s intranet for internal communication
Critically examining your organisation’s intranet within
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ever-changing internal environments and needsDeciding what elements of a communication plan are best suited
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for dissemination through the intranetUsing the intranet to engage with and communicate to wide and
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varying audiences
Tali Borowski, Internal Communications Officer,Murdoch ChildrensResearch Institute
12:45 Networking lunch1:45 Successful internal communication for change management
Managing ongoing change via effective internal communication
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Understanding your audience and their needs for change
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communicationExamining successful change communication with limited
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resources
Jodee Allanson, a/Director Capability,Queensland Health
2:30 Using social media for effective internal communication:philosophy, case studies and tips
This session will outline a range of case studies from the public andprivate sectors
Examining how social media has changed the game for
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communicatorsMinimising social media risks and getting the CEO on board
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Working smarter using social media tools
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Ross Monaghan, Lecturer,Deakin University
3:15 Afternoon refreshments and networking3:45 “Living the brand”: balancing your organisation’s values internallyand externally
Ensuring your brand is successfully managed and communicated
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inside and outside your organisationSuccessfully utilising internal communication for ensuring your
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brand is maintained with employees in sparse geographicallocationsEffectively using internal communications to manage the
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organisation’s values with employees and volunteers
Sue Murray, Chief Executive Officer,National Breast Cancer Foundation
4:30 Chairperson’s closing remarks and end of connected forum