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Supported by:Produced by:
 
ComSuperDeain UniersitNational Breast Cancer FoundationQLD Department o Education and TrainingRandstad AustraliaLa Trobe UniersitMurdoch Childrens Research InstituteImpact Emploee CommunicationsQueensland Health
 
Hear rom our expertpanel o speaers:
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Ier Coiciofor e Pbic Secor
Successul engagement through ecient communication
 
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Book before24 Sep 2010
to receive ourearly bird discount
Oneda connected orum and postorum worshop
28  29 October 2010, Rdges World Square, Sdne
Postorum worshop
Frida, 29 October 2010
Rai Umair, SharePoint Mentor, MaentorAttendees will gain an understanding o the new SharePoint2010 platorm, discoer the business alue and learn bestpractices to implement intranets with SharePoint 2010.
Hashtag: #icps
 
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Increase your knowledge of the industry, hear from communicationthought leaders and discover best-practice in communication asfood to feed your portfolio ideas. As the global standard of professional achievement for businesscommunicators, find out more about IABC’s accreditation programand advance your career through this globally recognisedprofessional credential program at: http://www.iabc.com/abc/ 
 
Ier Coicio for e Pbic Secor
28  29 October 2010, Rdges World Square, Sdne
AGENDA
CONNECTED FORUM -
 Thursday, 28 October 2010
 
Internal communication practitioners are aluable assets to an organisation. As inconspicuousentities, the manage and maintain the wa their organisations’ emploees associate andconnect with one another.Howeer, within the public sector, some main challenges hae arisen or internalcommunicators. These challenges include haing limited resources and unds, managingcommunication with little or no support rom senior management, emploees notunderstanding the alue o communicators’ roles, eereoling computing technolog andorganisations’ ongoing changes. Throughout this oneda connected orum, ou will hear about: The roles that managers and emploees pla in internal communication
 The uture o internal communication: where it lies and what it means or the public sector
Managing change successull and eectiel
Managing our organisation’s brand, both internall and externall
Utilising technolog or interactie engagement
8:30 Registration and refreshments
 
9:15 Interactive panel discussion: Exploring the future of internalcommunication in the public sector
Hear a short introduction from Allecia Khartu, John Algate and Warrick Glynn, then discuss the topic with the panellists and other attendees
Balancing and managing both face to face communication and
ó
online communicationDiscussing communicators’ roles for the future of internal
ó
communicationExamining the role of technology for the public sector’s internal
ó
communication
 
Panellists: Allecia Khartu, Marketing Communication Consultant,Randstad Australia ; John Algate, Assistant Director CorporateCommunication and Marketing,QLD Department of Education andTraining ; Warrick Glynn, Internal Communication Manager,La TrobeUniversity  Facilitated by: David Sawicki, Executive Chairman,Impact Employee Communications
10:00 Management and communicators working together for successfulinternal communication: a ComSuper approach
Considering why management’s input is required for successful
ó
internal communicationManaging internal communication with little or no support from
ó
senior managementInvestigating where collaboration between communicators and
ó
senior management can get your organisation
 
Danni Woods, Executive Manager Communications,ComSuper 
10:45 Morning refreshments and networking11:15 Interactive discussion: Creating and maintaining a positive cultureand environment for effective internal communication
Hear a short presentation from Allecia Khartu, then join in theconversation!
Employee engagement: encouraging meaningful participation from
ó
all employeesEnsuring employees don’t underestimate the work of
ó
communicatorsCreating positive communication tools
ó
 
 Allecia Khartu, Marketing Communication Consultant,Randstad Australia
12:00 Utilising your organisation’s intranet for internal communication
Critically examining your organisation’s intranet within
ó
ever-changing internal environments and needsDeciding what elements of a communication plan are best suited
ó
for dissemination through the intranetUsing the intranet to engage with and communicate to wide and
ó
varying audiences
 
Tali Borowski, Internal Communications Officer,Murdoch ChildrensResearch Institute
 12:45 Networking lunch1:45 Successful internal communication for change management
Managing ongoing change via effective internal communication
ó
Understanding your audience and their needs for change
ó
communicationExamining successful change communication with limited
ó
resources
Jodee Allanson, a/Director Capability,Queensland Health
2:30 Using social media for effective internal communication:philosophy, case studies and tips
This session will outline a range of case studies from the public andprivate sectors
Examining how social media has changed the game for
ó
communicatorsMinimising social media risks and getting the CEO on board
ó
Working smarter using social media tools
ó
 
Ross Monaghan, Lecturer,Deakin University 
3:15 Afternoon refreshments and networking3:45 “Living the brand”: balancing your organisation’s values internallyand externally
Ensuring your brand is successfully managed and communicated
ó
inside and outside your organisationSuccessfully utilising internal communication for ensuring your
ó
brand is maintained with employees in sparse geographicallocationsEffectively using internal communications to manage the
ó
organisation’s values with employees and volunteers
 
Sue Murray, Chief Executive Officer,National Breast Cancer Foundation
4:30 Chairperson’s closing remarks and end of connected forum
 
Encouraging strategic internal communication in the public sectorDeveloping a successful work environment and cultureCommunicating the organisation’s values and brand
9:00 Chairperson's opening remarks
David Sawicki, Executive Chairman,Impact EmployeeCommunications
 
POST- FORUM WORkSHOP -
Friday, 29 October 2010
Best practice intranets or the public sector
Registration: 9.00 amWorshop starts: 9.30 amWorshop ends: 4.30 pm
About the workshop:
 Throughout the da attendees will gain an understanding o the new SharePoint 2010 platorm, discoer the business alue and learnbest practices to implement intranets with SharePoint 2010. The ollowing topics will be ideal or business decisions maers, projectmanagers and internal communication managers, and will be coered throughout this ull da worshop:
SharePoint 2010 intranets: An introduction
Internal communication and relationship building with SharePoint 2010
ó
Retaining knowledge and improving culture with SharePoint 2010
ó
Managing documents and collaboration with SharePoint 2010
ó
Meeting compliance and archival needs with SharePoint 2010
ó
 
SharePoint 2010 intranet: A roadmap
Wicked problems and solutions
ó
Project and operational governance
ó
Information architecture and taxonomy
ó
 
SharePoint 2010 intranet: A case study
Putting it all together, making it all work!
ó
About the workshop leader:Rai Umair
is a SharePoint Mentor with Maentor in Melbourne, Australia. Through his consulting, training and writing hehelps businesses around the world understand, use and mae better decisions about SharePoint.Woring or a number o consulting practices, Rai has helped clients such as the Australian goernment, kPMG, BMS,Westpac, AGL, Goodman, komatsu, Melbourne Airport, LocheadMartin, and South Australia Water design to deplo andadopt solutions based on SharePoint products and technologies.Rai is well connected with the SharePoint and Oce product teams in Redmond and is one o the ew Microsot Certifed Masters orSharePoint in the world, currentl the onl one in Asia Pacifc region. Rai has spoen at arious user groups, uniersities and industreents. His presentations oer clear, insightul and engaging perspecties on understanding and appling Microsot technologies withinorganisations.Earlier in his career, he wrote web portal sotware in Cold Fusion, and trained hundreds o proessional .NET deelopers woring or aMicrosot CPLS. Rai holds an Honours in Computer Science rom Deain Uniersit and a number o Microsot certifcations.
Facilitated b:
Rai Umair, SharePoint Mentor, Maventor 
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