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Nature and Scope of Pom

Nature and Scope of Pom

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Published by amit8615

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Published by: amit8615 on Aug 03, 2010
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06/27/2013

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NATURE & SCOPE OF PRODUCTIONNATURE & SCOPE OF PRODUCTIONAND OPERATION MANAGEMENTAND OPERATION MANAGEMENT
CONVERSION OF INPUT INTO OUTPUTS,USINGCONVERSION OF INPUT INTO OUTPUTS,USINGPHYSICAL RESOURCES,SO AS TO PROVIDE THEPHYSICAL RESOURCES,SO AS TO PROVIDE THEDESIRED UTILITY OF FORM,PLACE,POSSESSIONDESIRED UTILITY OF FORM,PLACE,POSSESSIONOR STATE OR A COMBINATION THEREOFOR STATE OR A COMBINATION THEREOF--TO THETO THE CUSTOMER WHILE MEETING THE OTHER CUSTOMER WHILE MEETING THE OTHER ORGANISATIONAL OBJECTIVE OFORGANISATIONAL OBJECTIVE OFEFFECTIVENESS, EFFICIENCY ANDEFFECTIVENESS, EFFICIENCY ANDADAPTABILITY.ADAPTABILITY.
 
CLASSIFICATION UNDER PRODUCTION ANDCLASSIFICATION UNDER PRODUCTION ANDOPERATION MANAGEMENT(EXAMPLES)OPERATION MANAGEMENT(EXAMPLES)
1)1)PHYSICAL DISTRIBUTION OF ITEMS TO THEPHYSICAL DISTRIBUTION OF ITEMS TO THE CUSTOMERS.CUSTOMERS.2)2)ARRANGEMENT OF COLLECTION OF MARKETINGARRANGEMENT OF COLLECTION OF MARKETING INFORMATION.INFORMATION.3)3)THE ACTUAL SELECTION AND RECRUITMENTTHE ACTUAL SELECTION AND RECRUITMENT PROCESS.PROCESS.4)4)THE PAPER FLOW AND CONVERSION OF THETHE PAPER FLOW AND CONVERSION OF THE ACCOUNTING INFORMATION IN AN ACCOUNTSACCOUNTING INFORMATION IN AN ACCOUNTSOFFICE.OFFICE.IN CASE 1 AND 2IN CASE 1 AND 2 --CONVERSION OF ³PLACE´ ANDCONVERSION OF ³PLACE´ AND POSSESION´ AND IN 3 AND 4POSSESION´ AND IN 3 AND 4 --CONVERSION OF STATECONVERSION OF STATE CHARECTERSTICS.CHARECTERSTICS.
 
PERFORMANCE CRITERIA FOR PRODUCTIONPERFORMANCE CRITERIA FOR PRODUCTIONAND OPERATION MANAGEMENTAND OPERATION MANAGEMENTTHREE CRITERIA OF PERFORMANCE FOR POMTHREE CRITERIA OF PERFORMANCE FOR POMa) Customer satisfactiona) Customer satisfactionb) Effectivenessb) Effectivenessc) Efficiencyc) EfficiencyCUSTOMER SATISFACTIONCUSTOMER SATISFACTION±  ±Has to be µprofitable¶ andHas to be µprofitable¶ and µefficient', and necessarily satisfy customer, becauseµefficient', and necessarily satisfy customer, becausethe modern system has to be self the modern system has to be self ±  ±sufficient to servesufficient to serve the target customers within geographic boundariesthe target customers within geographic boundariesand beyond.and beyond.EFFECTIVENESSEFFECTIVENESS±  ±Involves an optimality in theInvolves an optimality in the fulfillment of multiple objectives, with a possiblefulfillment of multiple objectives, with a possibleprioritisation within the objectives.prioritisation within the objectives.EFFICIENCYEFFICIENCY±  ±a desired objective be it private or publica desired objective be it private or public sectorsector

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