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Table Of Contents

Administration Guide
Preface
Audience
Associated Publications
•Netcool/Impact Solutions Guide
•Netcool/Impact User Interface Guide
•Netcool/Impact Policy Reference Guide
•Netcool/Impact Web Services Guide
•Netcool/Impact Online Help
Netcool/Impact Solutions Guide
Netcool/Impact User Interface Guide
Netcool/Impact Policy Reference Guide
Netcool/Impact Web Services Guide
Netcool/Impact Online Help
Netcool/Impact Release Notes
Typographical Notation
Note, Tip, and Warning Information
Syntax and Example Subheadings
Operating System Considerations
Chapter1: Getting Started
1.1About Netcool/Impact Installations
•What Is a Netcool/Impact Installation?
•What Are the Supported Installation Types?
•How Do I Set Up an Installation?
What Is a Netcool/Impact Installation?
What Are the Supported Installation Types?
How Do I Set Up an Installation?
How Do I Manage an Installation?
1.2Installation Components
•Netcool/Impact
•Netcool Common License Server
•Netcool Security Manager
•Netcool GUI Server
Netcool/Impact
Netcool Common License Server
Netcool Security Manager
Netcool GUI Server
1.3Installation Architecture
1.4Installation Types
•Single System Installation
•Distributed Installation
Single System Installation
Distributed Installation
1.5Setting Up an Installation
•Before You Begin
•Planning an Installation
Before You Begin
Planning an Installation
Installing Components
Licensing Components
Creating a Netcool/Impact Server Instance
Configuring Components
1.6Running an Installation
Running an Installation Under Process Control
1.7Running an Installation Under Process Control
•What Is Process Control?
•How Do I Set Up Process Control?
What Is Process Control?
How Do I Set Up Process Control?
Sample Configuration File
1.8Managing an Installation
Chapter2: Netcool Common License Server
2.1About the License Server
•What Is the License Server?
•What Are the Supported Configurations?
What Is the License Server?
What Are the Supported Configurations?
What Are the License Server Components?
How Do I Set Up the License Server?
How Do I Install Licenses?
How Do I Run the License Server?
Can I Run the License Server Under Process Control?
How Do I Manage the License Server?
2.2System Requirements
Platform Support
Hardware Support
Limitations
Exceed Issues
2.3Licensing Architecture
2.4License Server Components
•License files
License Server Daemons (UNIX Platforms)
License Server Service (Windows Platforms)
License Files
Command Line Tools (UNIX Platforms)
LMTOOLS (Windows Platforms)
2.5Installing the License Server
•Run the License Server installer
Running the License Server Installer
Setting the License Server Environment Variables
Verifying Port Settings
Reading the Installation Log
2.6Installing Licenses
•Generate the license host ID
Generating the License Host ID
Obtaining License Feature Codes
Requesting the License File
Installing the License File
2.7Managing the License Server on UNIX
•Start the License Server
•View License Server status
•Refresh the License Server
Starting the License Server
Viewing License Server Status
Refreshing the License Server
Stopping the License Server
Viewing the License Host ID
2.8Managing the License Server on Windows
Starting the License Server on Windows
Viewing License Server Status on Windows
Refreshing the License Server on Windows
Stopping the License Server on Windows
Viewing the License Host ID on Windows
2.9Using the FLEXlm Command Line Tools
2.10Quorum Licensing
•What Is Quorum Licensing?
•How Do I Set Up a Quorum?
What Is Quorum Licensing?
How Do I Set Up a Quorum?
How Do I Configure Netcool/Impact Components to Use a Quorum?
2.11Uninstalling the License Server
Uninstalling on UNIX
Uninstalling on Windows
To uninstall the License Server:
Chapter3: Netcool GUI Server
3.1About the GUI Server
•What Is the GUI Server?
•How Do I Set Up the GUI Server?
What Is the GUI Server?
How Do I Set Up the GUI Server?
How Do I License the GUI Server?
How Do I Run the GUI Server?
Can I Run the GUI Server Under Process Control?
How Do I Administer the GUI Server?
3.2System Requirements
Java Support
License Server Compatibility
Security Manager Requirements
Web Browser Support
Hardware Requirements
Exceed Limitations
3.3GUI Server Components
•Servlet Engine
•Application Registry
Servlet Engine
Application Registry
3.4GUI Server Architecture
3.5Installing the GUI Server
•Install the Java Development Kit (AIX and HP-UX only)
•Run the GUI Server installer
Installing the Java Development Kit (AIX and HP-UX Only)
Running the GUI Server Installer
Setting the GUI Server Environment Variables
3.6Licensing the GUI Server
•Licensing requirements
•Configuring licensing
•Quorum licensing
Licensing Requirements
Configuring Licensing
Quorum Licensing
3.7Running the GUI Server
Starting the GUI Server on UNIX
Stopping the GUI Server on UNIX
Starting the GUI Server on Windows
Stopping the GUI Server on Windows
3.8Configuring the GUI Server
Configuring Authentication
Configuring the Servlet Engine
Configuring the Registry
3.9Registry Clustering
•What Is Registry Clustering?
•What Are the Clustering Components?
What Is Registry Clustering?
What Are the Clustering Components?
How Do I Set Up Registry Clustering?
How Do I Run a Registry Cluster?
How Does Registry Clustering Work?
How Do I View Registry Status?
3.10GUI Server Logging
3.11Uninstalling the GUI Server
Chapter4: Netcool/Impact
4.1About Netcool/Impact
•What Is Netcool/Impact?
•What Are the Netcool/Impact Components?
What Is Netcool/Impact?
What Are the Netcool/Impact Components?
How Do I Set Up Netcool/Impact?
How Do I License Netcool/Impact?
How Do I Configure Netcool/Impact?
How Do I Manage Netcool/Impact?
4.2System Requirements
GUI Server Requirements
4.4Netcool/Impact Architecture
4.5Installing Netcool/Impact
•Configure the operating system kernel (UNIX only)
•Run the Netcool/Impact installer
Configuring the Operating System Kernel (UNIX Only)
Running the Netcool/Impact Installer
Setting the IMPACT_HOME Environment Variable
4.6Upgrading Netcool/Impact
•Upgrading from Netcool/Impact 3.0
•Upgrading from Netcool/Impact 2.3
Upgrading from Netcool/Impact 3.0
Upgrading from Netcool/Impact 2.3
4.7Licensing Netcool/Impact
4.8Configuring Registry Settings
4.9Configuring Authentication
4.10Backing Up and Restoring Netcool/Impact
4.11Uninstalling Netcool/Impact
Uninstalling on Windows Platforms
Chapter5: Netcool/Impact Server
Stopping Netcool/Impact on Windows
5.5Monitoring Server Instances
5.6Deleting Server Instances
•Run the remove server script
Running the Remove Server Script
Running the Remove CVS Archives Script
Chapter6: Netcool/Impact Server Clustering
6.1About Server Clustering
•What Is Server Clustering?
•How Does Clustering Work?
•How Do I Set Up a Server Cluster?
What Is Server Clustering?
What are the Clustering Components?
How Does Clustering Work?
How Do I Set Up Server Cluster?
6.2Clustering Components
•Primary server
•Secondary servers
Primary Server
Secondary Servers
6.3How Server Clustering Works
•Event Monitoring
•Event Processing
Startup
Event Monitoring
Event Processing
Failover
Shutdown
6.4Setting Up a Server Cluster
Installing a Server Cluster
Configuring a Server Cluster
6.5Running a Server Cluster
Starting a Cluster Member
Stopping a Cluster Member
Chapter7: Netcool/Impact Version Control
7.1About Version Control
7.2How Version Control Works
•Element creation
•Element deletion
•Element renaming
Element Creation
Check Out
Check In
Element Deletion
Element Renaming
7.3Configuring Version Control
Chapter8: Netcool/Impact Database
8.1About the Database
•What is the Database?
•How Do I Set Up the Database?
What is the Database?
How Do I Set Up the Database?
How Do I License the Database?
How Do I Run the Database?
How Do I Manage the Database?
Cygwin Limitations
8.2Configuring the Database
Setting the Database Port
Setting PostgreSQL Configuration Properties
8.3Running the Database
Starting the Database on UNIX Platforms
Stopping the Database on UNIX Platforms
Starting the Database on Windows
Stopping the Database on Windows
8.4Managing the Database
•View the database status
•Connect to the database with the command line client
Resetting the Database
Viewing the Database Status
Connecting to the Database with the Command Line Client
Backing Up the Database
Restoring the Database
Chapter9: Netcool/Impact JRExec Server
9.1About the JRExec Server
•What Is the JRExec Server?
•How Do I Set Up the JRExec Server?
•How Do I Run the JRExec Server?
•Can I Run the JRExec Server Under Process Control?
•How Do I Configure the JRExec Server?
What Is the JRExec Server?
How Do I Set Up the JRExec Server?
How Do I Run the JRExec Server?
Can I Run the JRExec Server Under Process Control?
How Do I Configure the JRExec Server?
9.2Running the JRExec Server
Starting the JRExec Server on UNIX
Stopping the JRExec Server on UNIX
Starting the JRExec Server on Windows
Stopping the JRExec Server on Windows
9.3Configuring the JRExec Server
Chapter10: Netcool/Impact Self-Monitoring
•About Netcool/Impact Self-Monitoring on page138
10.1About Netcool/Impact Self-Monitoring
•What Is Self-Monitoring?
•How Does Self-Monitoring Work?
•How Does Self-Monitoring Work with a Netcool/Impact Cluster?
What Is Self-Monitoring?
How Does Self-Monitoring Work?
How Does Self-Monitoring Work with a Netcool/Impact Cluster?
How Do I Set Up Self-Monitoring?
How Do I Manage Netcool/Impact Events?
10.2Memory Status Monitoring
•About Memory Status Monitoring
About Memory Status Monitoring
Memory Status Severity
Memory Event Fields
10.3Queue Size Monitoring
•About Queue Size Monitoring
•Queue Status Severity
About Queue Size Monitoring
Queue Status Severity
Queue Status Event Fields
10.4Setting Up Self-Monitoring
Setting Up Self-Monitoring Using the GUI
Setting Up Self-Monitoring Using the CLI
To set up self-monitoring using the CLI:
10.5Viewing Information About Self-Monitoring
•Memory status history
•Queue status
Memory Status History
Queue Status
Queue Status History
Current JVM Heap Size
Available JVM Heap Size
Maximum JVM Heap Size
Maximum Required Memory
Available System Memory
Deduplication Status
Monitoring Interval
ObjectServer Data Source
Chapter11: Command Line Tools
11.1nci_crypt
11.2nci_export
11.3nci_import
Runtime Parameters
UNIX Examples
Windows Examples
AppendixA: Supplementary Information
A.1Installation Worksheet
Netcool License Server
A.2Firewall Considerations
A.3UNIX Kernel Configuration
Configuring Solaris
Configuring Red Hat Linux
Configuring HP-UX
Configuring AIX
AppendixB: DSA Reference
B.1About the Built-In DSAs
SQL Database DSAs
B.2DB2 DSA
JDBC Driver Version
Data Source Configuration Properties
Data Types
B.3Flat File DSA
File Format
Data Type Configuration Properties
Special Considerations
B.4Informix DSA
B.5MySQL DSA
B.8Oracle DSA
B.9PostgreSQL DSA
B.10SQL Server DSA
B.11Sybase DSA
Contact Information
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