CHAPTER 1INTRODUCTION
Increasingly, more companies are turning to rural markets to expand the scope of their operations and also to pre-empt competition. Rural markets are tomorrow’s markets andthe marketer should know how to penetrate these markets. This is not just because 70 percent of India’s population still lives in rural areas, but because of the sweeping changesthat are occurring here.Rural markets are today important for all consumer product companies. This is becausemost urban markets are getting saturated. The intensity in competition in these marketsimpacts the profitability of firms. The rural markets have also gained prominence becauseof the socio-economic changes, which are sweeping rural India. The cables and satellitetelevision as also by the Internet and telecommunication are fueling these changes. Thishas enhanced rural consumer’s awareness and aspirations. Also concerted attempts are being made by self-help groups to generate incomes in the poor areas, which, in turn ishelping create demand for product and services.Ten years ago, foreign consumer products were scarce in India and only available to theaffluent. Import restrictions prevented or severely hindered foreign consumer goods fromentrance to India. With the economic liberalization that ensued, foreign brands are now prevalent across India (Luce, 2002). For the rural consumer, access to product or serviceis more critical then just its ownership. Rural marketing therefore requires an innovativeapproach. It involves changing the value paradigm by altering product’s price- performance relationship. It also involves designing products that can deliver in suboptimal condition and despite infrastructural constraintsToday, multinational corporations view emerging markets such as India as primeopportunities for growth. According to Shanthi Kanaan, writer for The Hindu, ruralmarkets are growing twice as fast as the urban markets (2001). With a rural populationequal to just under 2.5 times the population of the entire United States as of the 20001