6. Goof Kit
: We all make mistakes. We all forget appointments, overbook, comedown with the flu, and screw up orders. Have a plan in place for when these thingshappen. This is when the florist will come in handy.
7. Domestic Help
: There is only so much time in a day. Any time you spend awayfrom your business is time that you could be making money. If you have to mow thelawn, subtract an hour. If you have to clean the house subtract two more. That'sthree hours a week you could be working. If you make about $100 an hour at yourbusiness and you pay some neighborhood kid $25 bucks to mow your lawn, you stillnet $75. Spend your time taking care of your business. Let someone else take careof your grass.
: There are so many choices out there today that dependability is aMUST. You have to be there when you say you will. You have to do what youpromise at the quoted price. Customer service is the most important thing you need,no matter what your business. Without customers, there is no money.
9. Marketing Plan
: Don't get this confused with an advertising budget; they are notthe same things. Advertising is expensive and often ineffective. Marketing is free, forthe most part, and much better for business. Marketing includes things like, a write-up in the local newspaper, a segment about your products and services on television,a radio interview with you as the expert guest, or a huge event that attracts mediaattention.
: Nobody ever succeeded without it. You must be confident whendealing with customers, vendors, and your employees. Confidence is a must whenyou start running up your credit card and taking out small business loans. You mustbe confident when a client asks, "Can you really do that for me?" After all, if youdon't have confidence in your own business, why should anybody else?
Leadership: A Necessary Skill in Today's Business World
Leadership, the ability to motivate groups of people towards a common goal, is animportant skill in today's business world. Without strong leadership, many otherwisegood businesses fail. Understanding the characteristics of strong leaders andcultivating those skills is useful for those pursing a career in business.Many of the world's most respected leaders have several personality traits incommon. Some of the most recognizable traits are the ability to initiate change andinspire a shared vision, as well as knowing how to "encourage the heart" and modelthe skills and behaviors that are necessary to achieve the stated objectives. Goodleaders must also be confident enough in themselves to enable others to contributeand succeed.
The Ability to Initiate Change -- Franklin D. Roosevelt
Good leaders are never satisfied with the status quo and usually take action tochange it. In addition, strong leaders bring about change for the common good byinvolving others in the process. F.D.R. sought practical ways to help struggling menand women make a better world for themselves and their children. His philosophywas, "bold, persistent experimentation...Take a method and try it. If it fails, admit itfrankly and try another. But above all, try something." Being willing to take risks by