Elsevier Butterworth-HeinemannLinacre House, Jordan Hill, Oxford OX2 8DP200 Wheeler Road, Burlington, MA 01803First published 2004Copyright © 2004, R.B. Whittingham. All rights reservedThe right of R.B. Whittingham to be identified as the author of thiswork has been asserted in accordance with the Copyright, Designs andPatents Act 1988No part of this publication may be reproduced in any material form (includingphotocopying or storing in any medium by electronic means and whetheror not transiently or incidentally to some other use of this publication) withoutthe written permission of the copyright holder except in accordance with theprovisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road,London, England W1T 4LP. Applications for the copyright holder’s writtenpermission to reproduce any part of this publication should be addressedto the publisher.Permissions may be sought directly from Elsevier’s Science and TechnologyRights Department in Oxford, UK; phone:
44-0-1865-853333; e-mail: firstname.lastname@example.org.You may also complete your request on-line via the Elsevier homepage(http://www.elsevier.com), by selecting ‘Customer Support’and then‘Obtaining Permissions’.
British Library Cataloguing in Publication Data
Whittingham, Robert B.The blame machine : why human error causes accidents1. Accidents2. Errors3. Accidents - Case studiesI. Title363.1
Library of Congress Cataloguing in Publication Data
Whittingham, Robert B.The blame machine : why human error causes accidents / Robert B. Whittingham.p. cm.Includes bibliographical references and index.ISBN 0-7506-5510-0 (alk. paper)1. Accidents. 2. Accidents–Prevention. 3. Human engineering. I. Title.HV675.W48 2003363.1
065–dc222003049531ISBN 0 7506 5510 0Typeset by Charon Tec Pvt. Ltd, Chennai, IndiaPrinted and bound in Great Britain
For information on all Elsevier Butterworth-Heinemann publicationsvisit our website at www.bh.com