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Chpt18 Operations Management

Chpt18 Operations Management

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Published by Uttam Kr Patra

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Categories:Types, Business/Law
Published by: Uttam Kr Patra on Aug 16, 2010
Copyright:Attribution Non-commercial

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08/16/2010

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18-1
Irwin/McGraw-Hill
©The McGraw-Hill Companies, Inc., 2000
 
OperationsManagement:Managing Quality,Efficiency, andResponsiveness toCustomersTechnologyOperationsManagement:Managing Quality,Efficiency, andResponsiveness toCustomersTechnology
1818
 
18-2
Irwin/McGraw-Hill
©The McGraw-Hill Companies, Inc., 2000
Operations ManagementOperations Management
Refers to the management of the production system thattransforms inputs into finished goods and services.
P
roduction system:
the way a firm acquires inputs thenconverts and disposes outputs.
Operations managers:
responsible for thetransformation process from inputs to outputs.
Operations management seeks to increase the quality,efficiency, and responsiveness of the firm.
Seeks to provide a competitive advantage.
 
18-3
Irwin/McGraw-Hill
©The McGraw-Hill Companies, Inc., 2000
T
he Purpose of Operations Management
T
he Purpose of Operations Management
The
P
roduction SystemThe
P
roduction System
InputsInputsConversionConversionOutputsOutputs
raw materialsraw materials
laborlabor
component partscomponent parts
skillsskills
machinesmachines
computerscomputers
goodsgoods
servicesservices
Figure 18.1

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