C. Core Values Leadership;Resident Satisfaction:
Focuses on Resident needs, ensures the resident is satisfied, works to retain the residents business, focuses on solutions.
Integrity in Relationships:
Fosters open communication, listens to others, strives to get along with teammates,residents, vendors, clients, and employees.
Teamwork and Trust:
Builds relationships, gets along with people who are different from themselves, addresses andresolves conflict positively, influences others, openly shares information.
“Good Judgment”-“Doing the right thing”, decisive, involves others, learns quickly andadapts well to change. Ensures we are prudent in delivering products and/or service.
Innovative services & products:
Shares ideas to “new ways” of providing better service, whether it is a new productor new process.
Individual Initiative, expression & creativity:
Provides direction, motivates others, leads by example, providesfeedback, coaches and develops others.
Specific performance measured.
Established goals and expectations:
Specific goals set at the beginning of the year and rate.
RatingCore Values – Behaviors:
List expected Core Values “behaviors” and / or demonstrated behavior and rate.