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Table Of Contents

INFORMATION SYSTEMS AND ORGANIZATIONS
Information systems: A catalogue of failures?
Conclusions
Exercise
WHAT IS SYSTEMS ANALYSIS AND SYSTEMS DESIGN?
Basics of a systems analysis and systems design methodology
Table 2.1 What are the five disciplines?
The reductionist
The systemic
What is the research approach and methodology of this book?
Conclusion
THE ROLE OF THE SYSTEMS PLANNER OR SYSTEMS ANALYST
You the analyst: First thoughts
Figure 3.1 The technocratic analyst
Figure 3.3 The facilitator/teacher analyst
The history of the analyst
You the analyst: Second thoughts
Present reflection and self analysis
Reflecting on the development of the analyst
Figure 3.7 Assessing the four questions
Table 3.1 The chronological development of an analyst
Table 3.2 The chronological development of an accountant
The reality of analysis: Terms of reference
Understanding the information environment: Information audit
The context of an analysis methodology: Selecting the right tools
Table 4.1 An information audit map
The soft systems approach
Information modelling
Social and technical requirements
Human–computer interface
Technical aspects
Ways of using Multiview
Introduction to the human activity system
The rich picture
Preparation
The primary components of the rich picture: Structures
Table 5.1 Learning organization and HAS
Figure 5.2 Hard structures in the context
Figure 5.6 Developing the rich picture
Figure 5.8 Some symbols for rich pictures
Figure 5.11 A student’s rich picture
The root definition
Introduction
Three examples of CATWOE
The new system (in concept)
Conceptual model/systems model
Systems model: Main systems involved in the information system
Figure 5.17 Systems and flows
Figure 5.19 Level 2 systems model: The management and administrative system
Final considerations
Part 1: The human activity system phase
Part 2: On root definitions and systems models
Part 3: Developing a systems model
INFORMATION MODELLING: MAKING A WORKABLE SYSTEM
Introduction to information modelling
Table 6.1 Learning organization and information modelling
Entities, attributes, functions and events
Entity models/tables
Figure 6.2 A procedure for organizing entities
Table 6.2 Main entities for the MIS
Table 6.3 A simplified entity list
Attributes
Table 6.4 Storing information on entities
Functional decomposition
Figure 6.5 Decomposition of digging a hole in the road
Double checking on entities and functions
Figure 6.8 Functional decomposition for performance indicators
Events
Tying it all together
TECHNICAL NEEDS, SOCIAL NEEDS: GETTING THE RIGHT BALANCE
Introduction to socio-technical systems
Predict future environment analysis
Table 7.1 Learning organization and socio-technical systems
Outline social and technical objectives
Social objectives of the proposed information system
Technical objectives of the proposed information system
Generate social and technical alternatives
Rank the alternatives
Cost–benefit analysis
Tabulate and grade
List major factors
Table 7.3 Ranking the alternatives
Human and computer tasks
People tasks
IT tasks
THE HUMAN–COMPUTER INTERFACE
Introduction to the human–computer interface
The nature of the interface
Table 8.1 Learning organization and the human–computer interface
Some interfaces
The technical interface
Figure 8.2 Analyst’s sketch of an MIS introductory screen
Figure 8.3 Analyst’s sketch of an improved introductory screen to an MIS
Social issues
Security
Considering the technical interface
Table 8.2 Ways to implement dialogue between user and computer
The case study: Specific issues
Considering the social interface
Considering the security interface
Implementing the interface design
TECHNICAL ASPECTS: WHAT IS NEEDED?
The application area: What we want to do
Table 9.1 Learning organization and technical aspects
The case study
The database area: The data store
The retrieval area: What we want from the system
The management area: How to control the system
Controlling your system with the operating system
Job priority control
User support
Key indicator
The logical framework
An issue of risk?
Assessing risk value
Table 9.3 Risk assessment example
Prioritizing the risks
Putting it all together: The technical package
Introduction to implementation issues
Training
The communication of skills
Specific training issues to be aware of
Software selection
Case study
Hardware selection
Implementation
The Multiview methodology
The learning organization methodology
Table 10.1 Sustainable information systems and learning organization
Table A1.1 A comparison of systemic and reductionist approaches
THE PROJECT CYCLE: SEEING THE TASK IN PERSPECTIVE
SOME THOUGHTS ON ANSWERS TO THE EXERCISES
The top level systems model
Figure A3.2 Overlapping root definitions of the problem
Table A3.1 The main attributes of the entities
Table A3.4 Comparing alternatives
Table A3.5 Selection of areas requiring M&E
INDEX
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Bell_How to Set Up Information Systems

Bell_How to Set Up Information Systems

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Published by: ananan1234 on Aug 18, 2010
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12/02/2012

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