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Table Of Contents

1 Table of Contents
2 How does the Certification Kit work?
2.1 eLearn Component
2.2 The Human Resources Excellency Assessment
3 Introduction
4 Hiring Smart
4.1 Recruitment and Selection Process
4.2 Factors in the Hiring Process
4.3 Cost Analysis
4.4 Job Analysis and Position Profiles
5 Topgrading
5.1 What Is Topgrading?
5.2 What Is an A-Player?
5.3 The Topgrading Calculator
5.4 The Financial and Career Costs of Not Topgrading
5.5 The Cost of Mistakes
5.6 The Career Setbacks
5.7 Topgrading Assessments
5.8 Simple Topgrading Model
5.9 Obstacles to Topgrading and How A-Players Overcome Them
5.10 The Topgrading Interview Guide
5.11 Coaching 101: The Topgrading-Based Model
5.12 Avoiding Legal Problems
5.13 Topgrading in the Future
6 Team Building
6.1 Organizational Shifts
6.2 Types of Teams
6.3 Defining a Team
6.4 Team Norms
6.5 Beckhart’s Activities
6.6 Managing Team Conflict
6.7 Types of Conflict
6.8 Team Member Preparation
6.9 Team Leader's Role in Managing Conflict
7.2 The Carrot, The Whip and The Plant
7.3 Maslow and Herzberg’s Motivational Theory
7.4 Fear and Desire
7.5 Setting Goals
7.6 Work Values
7.7 What do we Value in Work?
7.8 Reward Systems
7.9 Pay Options for Teams
7.10 Questions and Answers: Overcoming Evaluation Difficulties
7.11 Organizational Behavior Survey
8 Conducting Effective Performance Reviews
8.1 History of Performance Appraisals
8.2 Employees’ Concerns About PA’s
8.3 What Makes PAs a Defensible Process?
8.4 Stereotypes
8.5 The Performance Management Process
8.6 Key Performance Indicators (KPIs)
8.7 SMART KPIs
8.8 KPI components
8.9 Creating KPIs
8.10 KPI examples
9 Staff Retention
9.1 Where To Begin?
9.2 What’s Next?
9.3 Is it all about the Money?
9.4 Compensation/Incentives
9.5 Do You Want To Know?
9.6 Feedback On-Line
10 Certification
11 Answer Guide
12 References
13 Index
P. 1
Human Resources Excellency - How to get and keep your winning team

Human Resources Excellency - How to get and keep your winning team

Ratings: (0)|Views: 480 |Likes:
Published by Emereo Publishing
Anyone who has experience managing staff and/or working within a Human Resources department will know that the success of an organization is greatly impacted by the success of staff management. From recruitment to goal setting and topgrading, performance reviews to employee retention and conflict resolution to managing change, HR professionals and line managers keep the integral cogs turning.

Recently, with the impact of a global recession, HR professionals have faced new challenges resulting from budget cuts, redundancies and mergers. But now the tides are turning once again, and with an increasingly positive economic shift, organizations are looking to the future by consolidating their HR effectiveness and efficiency. The new focus is staff retention and building a loyal workforce that will ensure an organizations’ future success.

The Human Resources Excellency – ‘How To Get and Keep Your Winning Team’ program, includes your eLearning access and book, covers all the essential elements to building and keeping the resources you want e.g. Recruitment, Topgrading, Performance Reviews and Target Setting, and Staff Retention.
Anyone who has experience managing staff and/or working within a Human Resources department will know that the success of an organization is greatly impacted by the success of staff management. From recruitment to goal setting and topgrading, performance reviews to employee retention and conflict resolution to managing change, HR professionals and line managers keep the integral cogs turning.

Recently, with the impact of a global recession, HR professionals have faced new challenges resulting from budget cuts, redundancies and mergers. But now the tides are turning once again, and with an increasingly positive economic shift, organizations are looking to the future by consolidating their HR effectiveness and efficiency. The new focus is staff retention and building a loyal workforce that will ensure an organizations’ future success.

The Human Resources Excellency – ‘How To Get and Keep Your Winning Team’ program, includes your eLearning access and book, covers all the essential elements to building and keeping the resources you want e.g. Recruitment, Topgrading, Performance Reviews and Target Setting, and Staff Retention.

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Published by: Emereo Publishing on Aug 18, 2010
Copyright:Traditional Copyright: All rights reserved
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