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ETM Q3 2010 Issue

ETM Q3 2010 Issue

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It appears the IT world is slowly but surely opening up a realm of possibilities for businesses globally. While we in the IT sphere have known this for a while, it’s just coming to the attention of businesses looking at their SIEM solutions, their business process management, and even ROI.
An IT department stuck in the bowels of the building is quickly becoming a thing of the past as business decision-makers realize that creative collaboration is the way to go. Now, IT and management are rubbing shoulders—literally—and working across the gamut of business applications to find ways to grow, collaborate and innovate.
Our Q3 issue is a breath of fresh air and is packed full of the answers to your questions. Why not start with our business rules management and business process management podcasts (pages 28 and 100 respectively), as one of our favourite moderators, Dana Gardner, guides you through the essentials with the help of industry leaders.
Matthew Lees from the Patricia Seybold Group tells us how social technology can make “innovation” more than just a word (page 112), while I have an interesting chat with Dr. Kathy Dahlgren from Cognition Technologies about semantic search—certainly one to get the brain working (see page 88).
There is plenty more to read in this issue of ETM, and hopefully in these pages you’ll find the perfect solution to your IT problems. And don’t forget, there are a wide range of podcasts to enjoy on www.globaletm.com
Thank you for reading, and if you would like to contribute to any future issues of ETM, please feel free to contact me via email at editor@enterpriseimi.com
It appears the IT world is slowly but surely opening up a realm of possibilities for businesses globally. While we in the IT sphere have known this for a while, it’s just coming to the attention of businesses looking at their SIEM solutions, their business process management, and even ROI.
An IT department stuck in the bowels of the building is quickly becoming a thing of the past as business decision-makers realize that creative collaboration is the way to go. Now, IT and management are rubbing shoulders—literally—and working across the gamut of business applications to find ways to grow, collaborate and innovate.
Our Q3 issue is a breath of fresh air and is packed full of the answers to your questions. Why not start with our business rules management and business process management podcasts (pages 28 and 100 respectively), as one of our favourite moderators, Dana Gardner, guides you through the essentials with the help of industry leaders.
Matthew Lees from the Patricia Seybold Group tells us how social technology can make “innovation” more than just a word (page 112), while I have an interesting chat with Dr. Kathy Dahlgren from Cognition Technologies about semantic search—certainly one to get the brain working (see page 88).
There is plenty more to read in this issue of ETM, and hopefully in these pages you’ll find the perfect solution to your IT problems. And don’t forget, there are a wide range of podcasts to enjoy on www.globaletm.com
Thank you for reading, and if you would like to contribute to any future issues of ETM, please feel free to contact me via email at editor@enterpriseimi.com

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Published by: EnterpriseManagement360 on Aug 19, 2010
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08/25/2010

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Head in the clouds
Paul Burns
 Neovise
Laura DiDio
 ITIC
 Martin Kuppinger
 Kuppinger Cole
 Matthew Lees
 Patricia Seybold Group
| T
HE
I
NDEPENDENT
R
ESOURCE
 
FOR
IT E
XECUTIVES
 
Q3 2010
The focus on
 
cloud computing 
 Also in this issue: –
 
search
,
security 
, and
social technology 
 
ETM
CONTENTS PAGE
8
 
11
 
Editor andcontributors page
13 
Industry snapshot
15
 
Professional prole
122 
Events and features
16
 
GRCStep by step
 In the last few years, GRC has emerged as themeeting point of eorts to ensure not only compliance with regulatory requirements, buta responsible approach to the management of the enterprise risk that underlies regulatory demands.
SCO CWFORD(ENTERPRISE MANAGEMENT ASSOCIATES)
talks with
LUCIO DERISI (MEGA INTERNATIONAL)
 and
LUC BNDTS (BWISE)
 , twoexperts directly involved in helping organizationsshape their GRC strategy.
26
 
e back o ce means business
NDY BSCHE (GENESYS)
and ETM’S ALI KLAVER explore how companies are applying best practices from thecontact center to the back oce to improvee ciencies and meet service levels, all whilereducing cost.
28 
Pure logic
How can businesses beer operate by identifying and capturing dened logic andrepeatable rules?
DANA GARDNER (INTERBOR SOLUTIONS)
 discusses business rules management (BRM),and explores the value of businesses being agilein a safe way. He is joined by 
DON GRIEST(FICO), RIK CHOMKO (INRULETECHNOLOGY)
and
BRESTINEMAN (IBM).
38
 
e key to success
 As cloud computing takes a stronger hold onthe IT industry, organizations must realizethat there is a another factor that will ensureits success.
MARTIN KUPPINGER (KUPPINGER COLE)
 writes about theimportance of service management.
40
 
Smooth transition
Public versus private cloud computing is one of the hoest topics in IT at the moment, but there’sstill a lot of confusion around its adoption which has been higher than anyone expected.
STEVE BSEN (ENTERPRISEMANAGEMENT ASSOCIATES)
 talks with
DENIS MARTIN andBROOKS BORCHERDING(NAVISITE)
about the scope and transitionof cloud computing.
46
 
Transforming business
ETM’S ALI KLAVER interviews DEEPAK  JAIN (WIPRO) about enabling business growththrough IT infrastructure transformation.
50
 
 Actionable Intelligence
DR. ANTON A. CHUVAKIN
talksabout the usability and integration of security information and event management (SIEM)and touches on log management with the added benet of three industry experts;
MICHAELLELAND (NITROSECURITY), A.N. ANANTH (PRISMMICROSYSTEMS)
and
DEBBIEUMBACH (RSA, THE SECURITY DIVISION OF EMC)
.
62
 
Create your own appfactory 
ETM’S ALI KLAVER chats to
EDDY PAUWELS (SERENA SOFTWARE)
about business process-driven application lifecycle management andhow they link to each other, as well as how  businesses can benet from such a strategy.
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